Customer Reviews

Common Mistakes to Avoid When Shipping a Car Across Country

Posted on 02/07/2025

Proper planning and preparation are essential for a smooth, successful experience when transporting your vehicle across the country. Whether you’re relocating for work, sending a car to college, or purchasing a vehicle from out of state, following proven car shipping tips and understanding common pitfalls helps ensure your vehicle arrives safely at its destination. At RoadRunner Auto Transport, we’ve helped thousands of customers successfully ship their vehicles nationwide, and we’re here to share our expertise to help you navigate the cross-country auto transport process with confidence.

Ready to buy a car online? Check out our guide on the best used car sites.

1. Poor Research and Planning

Not Getting Multiple Auto Transport Quotes

Taking the time to research and compare quotes from different car shipping companies is essential for making an informed decision. While pricing is important, quotes can help you understand market rates and identify any unusually low offers that might indicate subpar service. Professional auto transport companies will provide detailed quotes that break down all costs involved in your shipment. This transparency helps you understand exactly what services you’re receiving and allows for accurate budget planning.

Choosing Price Over Reputation and Service

While it’s natural to look for competitive pricing, making decisions solely based on cost can lead to unsatisfactory experiences. Look for companies with proven track records, positive customer reviews, and proper licensing. A reputable car shipping company should have a USDOT number and demonstrated experience in the industry. Consider factors such as years in business, customer service quality, and the range of services offered. Remember that the lowest price might result in delayed pickups, longer transit times, or unreliable service.

Selecting the Wrong Shipping Services

Understanding the various shipping options available helps you choose the service that best fits your needs. With door-to-door delivery, your vehicle is picked up and delivered as close to your specified locations as possible, offering maximum convenience. Terminal-to-terminal shipping might offer cost savings but requires you to drop off and pick up your vehicle at designated facilities.

Open carrier shipping is the most common and economical option, ideal for standard vehicles and everyday transportation needs. Enclosed carrier shipping provides additional protection from weather and road debris, making it perfect for luxury, classic, or high-value vehicles. Expedited shipping ensures faster pickup and delivery times for time-sensitive situations, while specialized services are available for oversized vehicles and motorcycles.

Looking to bid on or auction a vintage or classic car? Read our Bring a Trailer Guide: How to Buy and Sell Cars on Bring a Trailer.

2. Insurance and Documentation Errors

Not Understanding Car Shipping Insurance Coverage

Understanding your auto shipping coverage is critical for peace of mind during transport. Ask detailed questions about what protection is included with your shipment and what additional coverage options are available. Knowing exactly what situations are covered helps you make informed decisions about supplemental protection. Don’t hesitate to ask for clarification about coverage terms or conditions you don’t understand.

Missing or Incomplete Vehicle Documentation

Proper documentation is essential for seamless vehicle transport. Required documents typically include proof of ownership (title or registration), valid government-issued ID, and contact information for both pickup and delivery locations. For financed vehicles, you may need authorization from the lienholder. Having all necessary documents prepared and organized before your shipping date prevents delays and ensures a smooth process.

Failing to Document Pre-Existing Damage

Before shipping your vehicle, thoroughly document its condition with detailed photos and notes. Take clear pictures of all sides of the vehicle, including the roof, undercarriage, and any existing damage. Pay special attention to scratches, dents, or other cosmetic issues. This documentation creates a clear record of your vehicle’s condition before transport and serves as an important reference for the inspection process during pickup and delivery.

3. Vehicle Preparation Mistakes

Leaving Personal Items in the Vehicle

One common oversight is failing to remove personal belongings from your vehicle before transport. While some companies allow a small amount of personal items (usually under 100 pounds), these items aren’t covered by carrier insurance and could become damaged during transit. Additionally, extra weight from personal items can affect transport costs and potentially cause damage to your vehicle.

Not Maintaining Proper Fuel and Fluid Levels

Keep your gas tank between one-quarter and one-half full — this provides enough fuel for loading and unloading while minimizing weight. Check all fluid levels, including oil, coolant, and brake fluid, to ensure they’re at appropriate levels. This helps prevent leaks during transport and ensures your vehicle is ready for operation upon delivery.

Neglecting to Inspect Your Vehicle

A thorough pre-transport inspection helps identify any existing mechanical issues that could affect shipping. Check tire pressure and battery charge and ensure there are no fluid leaks. Inspect all mechanical systems, including brakes, steering, and suspension, for proper operation. Examine all exterior lights, including headlights, taillights, brake lights, and turn signals to ensure they’re functioning correctly.

Take time to identify and secure any loose components, such as custom spoilers, antennas, or aftermarket accessories, that could become damaged during transit. If your vehicle has any special operating procedures, like a tricky ignition or unique starting sequence, document these details for the carrier. This thorough inspection and documentation process helps prevent complications during transport and ensures your vehicle is ready for the journey.

4. Booking and Timing Errors

Last-Minute Shipping Arrangements

Planning ahead helps ensure successful car transportation. Last-minute bookings often result in higher costs and limited carrier availability. Ideally, schedule your shipment 2-3 weeks in advance to secure your preferred pickup dates and competitive pricing. This lead time also allows for proper vehicle preparation and documentation gathering.

Not Planning for Seasonal Price Variations

Auto shipping costs tend to fluctuate throughout the year based on demand and weather conditions. Summer months typically see higher prices due to increased demand, while winter weather can affect routes and delivery times. Understanding these seasonal variations will help you plan your shipment during optimal times and potentially secure better rates.

Misunderstanding Delivery Timeframes

Having realistic expectations about delivery times is essential for a positive shipping experience. Transport times vary based on distance, route, weather conditions, and chosen service level. Cross-country shipments between 1,000 and 1,500 miles typically take 7-14 days for open transport and 10-14 days for enclosed transport. Enclosed carrier shipping generally takes longer due to the extra time needed for loading and offloading the vehicles. Remember that these are estimated timeframes, and various factors can affect actual delivery dates.

5. Communication and Delivery Issues

Poor Communication With Carriers

Clear communication throughout the shipping process helps prevent misunderstandings and ensures smooth transport. Keep your phone available and respond promptly to carrier updates. Save important contact numbers and booking information for quick reference. Regular communication helps address any questions or concerns that arise during transport.

Coordinating Flexible Delivery Options

Working with your carrier to establish convenient pickup and delivery times helps ensure a smooth transport experience. Discuss potential delivery windows and alternate locations if needed. Having some flexibility in your schedule allows for adjustments due to traffic, weather, or other unforeseen circumstances while maintaining efficient service.

Being Available for Vehicle Transfer

You’ll need to have an authorized representative present for both pickup and delivery. This person must be at least 18 years old and able to sign the required documentation. They’ll participate in the inspection process and ensure all paperwork is properly completed. Clear communication about who will be present for pickup and delivery helps prevent delays and ensures a smooth transfer process.

Make the Right Choice With RoadRunner Auto Transport

With over 30 years of experience in nationwide vehicle shipping, we at RoadRunner Auto Transport understand what it takes to ensure a successful cross-country car shipment. Our dedicated team of shipping professionals provides comprehensive support throughout the entire process, from initial quote to final delivery. We offer a range of shipping options to meet your specific needs, backed by our commitment to reliability, transparency, and customer satisfaction. Whether you’re shipping a family sedan, luxury car, or specialty vehicle, our expertise ensures your vehicle arrives safely and on time, no matter how far its journey.

Reach Out Today to Arrange Your Cross-Country Car Transport

Ready to experience hassle-free vehicle shipping? Contact our team of specialists to discuss your shipping needs, or use our online car shipping cost calculator to receive a free instant quote.

Frequently Asked Questions

What are the most critical mistakes to avoid when shipping a car across the country?

The most important mistakes to avoid include:

  • Failing to properly research auto transport companies
  • Not understanding insurance coverage and documentation requirements
  • Inadequate vehicle preparation
  • Poor communication with carriers

Working with a reputable auto transport company and maintaining clear communication throughout the process helps ensure a successful shipment.

How far in advance should I book my car shipment?

We recommend booking your car shipment 2-3 weeks in advance to secure preferred dates and competitive pricing. This timeline allows for proper preparation and helps avoid the higher costs and limited availability associated with last-minute bookings.

What documentation do I need to ship my car?

Essential documentation includes proof of ownership (title or registration), valid government-issued ID, and lienholder authorization if applicable. Having these documents prepared before your shipping date prevents delays and ensures a smooth process.

What are the most important steps in preparing my vehicle for transport?

Key preparation steps include:

  • Removing personal items
  • Maintaining proper fuel levels (1/4 to 1/2 tank)
  • Checking fluid levels
  • Thoroughly documenting your vehicle’s condition with photos and notes

These steps help ensure safe transport and protect both you and your vehicle during shipping.

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1Shipment Details

Common Mistakes to Avoid When Shipping a Car Across Country

Posted on 02/07/2025

Proper planning and preparation are essential for a smooth, successful experience when transporting your vehicle across the country. Whether you’re relocating for work, sending a car to college, or purchasing a vehicle from out of state, following proven car shipping tips and understanding common pitfalls helps ensure your vehicle arrives safely at its destination. At RoadRunner Auto Transport, we’ve helped thousands of customers successfully ship their vehicles nationwide, and we’re here to share our expertise to help you navigate the cross-country auto transport process with confidence.

Ready to buy a car online? Check out our guide on the best used car sites.

1. Poor Research and Planning

Not Getting Multiple Auto Transport Quotes

Taking the time to research and compare quotes from different car shipping companies is essential for making an informed decision. While pricing is important, quotes can help you understand market rates and identify any unusually low offers that might indicate subpar service. Professional auto transport companies will provide detailed quotes that break down all costs involved in your shipment. This transparency helps you understand exactly what services you’re receiving and allows for accurate budget planning.

Choosing Price Over Reputation and Service

While it’s natural to look for competitive pricing, making decisions solely based on cost can lead to unsatisfactory experiences. Look for companies with proven track records, positive customer reviews, and proper licensing. A reputable car shipping company should have a USDOT number and demonstrated experience in the industry. Consider factors such as years in business, customer service quality, and the range of services offered. Remember that the lowest price might result in delayed pickups, longer transit times, or unreliable service.

Selecting the Wrong Shipping Services

Understanding the various shipping options available helps you choose the service that best fits your needs. With door-to-door delivery, your vehicle is picked up and delivered as close to your specified locations as possible, offering maximum convenience. Terminal-to-terminal shipping might offer cost savings but requires you to drop off and pick up your vehicle at designated facilities.

Open carrier shipping is the most common and economical option, ideal for standard vehicles and everyday transportation needs. Enclosed carrier shipping provides additional protection from weather and road debris, making it perfect for luxury, classic, or high-value vehicles. Expedited shipping ensures faster pickup and delivery times for time-sensitive situations, while specialized services are available for oversized vehicles and motorcycles.

Looking to bid on or auction a vintage or classic car? Read our Bring a Trailer Guide: How to Buy and Sell Cars on Bring a Trailer.

2. Insurance and Documentation Errors

Not Understanding Car Shipping Insurance Coverage

Understanding your auto shipping coverage is critical for peace of mind during transport. Ask detailed questions about what protection is included with your shipment and what additional coverage options are available. Knowing exactly what situations are covered helps you make informed decisions about supplemental protection. Don’t hesitate to ask for clarification about coverage terms or conditions you don’t understand.

Missing or Incomplete Vehicle Documentation

Proper documentation is essential for seamless vehicle transport. Required documents typically include proof of ownership (title or registration), valid government-issued ID, and contact information for both pickup and delivery locations. For financed vehicles, you may need authorization from the lienholder. Having all necessary documents prepared and organized before your shipping date prevents delays and ensures a smooth process.

Failing to Document Pre-Existing Damage

Before shipping your vehicle, thoroughly document its condition with detailed photos and notes. Take clear pictures of all sides of the vehicle, including the roof, undercarriage, and any existing damage. Pay special attention to scratches, dents, or other cosmetic issues. This documentation creates a clear record of your vehicle’s condition before transport and serves as an important reference for the inspection process during pickup and delivery.

3. Vehicle Preparation Mistakes

Leaving Personal Items in the Vehicle

One common oversight is failing to remove personal belongings from your vehicle before transport. While some companies allow a small amount of personal items (usually under 100 pounds), these items aren’t covered by carrier insurance and could become damaged during transit. Additionally, extra weight from personal items can affect transport costs and potentially cause damage to your vehicle.

Not Maintaining Proper Fuel and Fluid Levels

Keep your gas tank between one-quarter and one-half full — this provides enough fuel for loading and unloading while minimizing weight. Check all fluid levels, including oil, coolant, and brake fluid, to ensure they’re at appropriate levels. This helps prevent leaks during transport and ensures your vehicle is ready for operation upon delivery.

Neglecting to Inspect Your Vehicle

A thorough pre-transport inspection helps identify any existing mechanical issues that could affect shipping. Check tire pressure and battery charge and ensure there are no fluid leaks. Inspect all mechanical systems, including brakes, steering, and suspension, for proper operation. Examine all exterior lights, including headlights, taillights, brake lights, and turn signals to ensure they’re functioning correctly.

Take time to identify and secure any loose components, such as custom spoilers, antennas, or aftermarket accessories, that could become damaged during transit. If your vehicle has any special operating procedures, like a tricky ignition or unique starting sequence, document these details for the carrier. This thorough inspection and documentation process helps prevent complications during transport and ensures your vehicle is ready for the journey.

4. Booking and Timing Errors

Last-Minute Shipping Arrangements

Planning ahead helps ensure successful car transportation. Last-minute bookings often result in higher costs and limited carrier availability. Ideally, schedule your shipment 2-3 weeks in advance to secure your preferred pickup dates and competitive pricing. This lead time also allows for proper vehicle preparation and documentation gathering.

Not Planning for Seasonal Price Variations

Auto shipping costs tend to fluctuate throughout the year based on demand and weather conditions. Summer months typically see higher prices due to increased demand, while winter weather can affect routes and delivery times. Understanding these seasonal variations will help you plan your shipment during optimal times and potentially secure better rates.

Misunderstanding Delivery Timeframes

Having realistic expectations about delivery times is essential for a positive shipping experience. Transport times vary based on distance, route, weather conditions, and chosen service level. Cross-country shipments between 1,000 and 1,500 miles typically take 7-14 days for open transport and 10-14 days for enclosed transport. Enclosed carrier shipping generally takes longer due to the extra time needed for loading and offloading the vehicles. Remember that these are estimated timeframes, and various factors can affect actual delivery dates.

5. Communication and Delivery Issues

Poor Communication With Carriers

Clear communication throughout the shipping process helps prevent misunderstandings and ensures smooth transport. Keep your phone available and respond promptly to carrier updates. Save important contact numbers and booking information for quick reference. Regular communication helps address any questions or concerns that arise during transport.

Coordinating Flexible Delivery Options

Working with your carrier to establish convenient pickup and delivery times helps ensure a smooth transport experience. Discuss potential delivery windows and alternate locations if needed. Having some flexibility in your schedule allows for adjustments due to traffic, weather, or other unforeseen circumstances while maintaining efficient service.

Being Available for Vehicle Transfer

You’ll need to have an authorized representative present for both pickup and delivery. This person must be at least 18 years old and able to sign the required documentation. They’ll participate in the inspection process and ensure all paperwork is properly completed. Clear communication about who will be present for pickup and delivery helps prevent delays and ensures a smooth transfer process.

Make the Right Choice With RoadRunner Auto Transport

With over 30 years of experience in nationwide vehicle shipping, we at RoadRunner Auto Transport understand what it takes to ensure a successful cross-country car shipment. Our dedicated team of shipping professionals provides comprehensive support throughout the entire process, from initial quote to final delivery. We offer a range of shipping options to meet your specific needs, backed by our commitment to reliability, transparency, and customer satisfaction. Whether you’re shipping a family sedan, luxury car, or specialty vehicle, our expertise ensures your vehicle arrives safely and on time, no matter how far its journey.

Reach Out Today to Arrange Your Cross-Country Car Transport

Ready to experience hassle-free vehicle shipping? Contact our team of specialists to discuss your shipping needs, or use our online car shipping cost calculator to receive a free instant quote.

Frequently Asked Questions

What are the most critical mistakes to avoid when shipping a car across the country?

The most important mistakes to avoid include:

  • Failing to properly research auto transport companies
  • Not understanding insurance coverage and documentation requirements
  • Inadequate vehicle preparation
  • Poor communication with carriers

Working with a reputable auto transport company and maintaining clear communication throughout the process helps ensure a successful shipment.

How far in advance should I book my car shipment?

We recommend booking your car shipment 2-3 weeks in advance to secure preferred dates and competitive pricing. This timeline allows for proper preparation and helps avoid the higher costs and limited availability associated with last-minute bookings.

What documentation do I need to ship my car?

Essential documentation includes proof of ownership (title or registration), valid government-issued ID, and lienholder authorization if applicable. Having these documents prepared before your shipping date prevents delays and ensures a smooth process.

What are the most important steps in preparing my vehicle for transport?

Key preparation steps include:

  • Removing personal items
  • Maintaining proper fuel levels (1/4 to 1/2 tank)
  • Checking fluid levels
  • Thoroughly documenting your vehicle’s condition with photos and notes

These steps help ensure safe transport and protect both you and your vehicle during shipping.

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Houston, TX

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Cincinnati, OH

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Los Angeles, CA

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Frequently Asked Questions

Get answers to some of the most commonly asked questions about the vehicle transportation process.


When determining your car shipping cost, there are a few factors that we take into account in order to provide you with an accurate price quote. The mileage between the origin and destination is the biggest factor that contributes to your total rate. In addition to the distance of your relocation, another factor is the type and condition of the vehicle being shipped. The final factor is the date that your vehicle will be ready for transport. There are also additional options, such as enclosed carrier and top-load service that can be added to your shipment at the time of booking for a higher level of service. Read more about how much it costs to ship a car.

To get a quote for shipping your vehicle, you can either use our instant online car shipping quote calculator or you can call (888) 422-7584 to receive a quote from one of our car transport pricing specialists. To calculate your quote we will need to know the location you are shipping from and to, the type of vehicle you would like to ship, and the date your vehicle will be ready.

The transit time for your shipment is based mostly on the mileage between the pickup and delivery location. Generally, every five hundred miles will add one day to the transit time - so for a 1,000 mile transport, the transit time would be 2-3 days. Check out our estimated transit times for a detailed view of approximate delivery times.

Yes, online tracking is available to you 24 hours a day and is updated in real time. Upon scheduling your shipment, you will receive a unique booking number that will allow you to track the status of your shipment online. Your tracking portal will also give you the ability to live chat with a shipping agent that can answer any questions you may have regarding the status of your shipment.

All shipments include basic liability coverage during transit. Comprehensive insurance options are available for an elevated level of shipment coverage during transit. You will be able to select a level of coverage during the booking process. If you have further questions regarding insurance options give us a call.

We accept all major credit cards, electronic transfer, postal money order, and bank/certified check for the deposit or full pre-payment of your shipment. If a balance is due upon delivery, it can be paid directly to the driver and can be paid in either cash, bank/certified check, or postal money order.

Yes, there must be someone present to release and accept the vehicle, provide keys to the driver and sign the initial and final inspection reports. This person can be anyone over the age of 18 that you trust with releasing or accepting your vehicle.

You may transport personal belongings in your car, as long as their total weight does not exceed 100 pounds and they are stored in the trunk or back seat (below the window line). Please keep in mind that personal belongings are not covered by insurance if they are reported as damaged or missing.

To get a quote for shipping your vehicle, you can either use our instant online car shipping quote calculator above or you can call (888) 422-7584 to receive a quote from one of our car transport pricing specialists. In order for us to calculate your quote we will need to know the location you are shipping from and to, the type of vehicle you would like to ship, and the date your vehicle will be ready.

The further in advance you schedule your shipment, the more likely we will be able to meet the time requirements you desire. For best results, we suggest scheduling your transport at least 2 to 3 weeks in advance. Expedited shipping options are available to accomodate shipments that require . You can always give us a call and ask one of our car shipping experts what your options are in terms of the schedule for your car transport.

The driver will get the car transporter as close to your door as he can legally and safely get. In most cases, the driver will be able to pickup and deliver directly to your door. Some cities may have restrictions on large trucks that prohibit them from driving into residential areas. Auto transport trucks are large and need lots of room to maneuver and turn around, so if access to the pickup or delivery location is restricted by narrow streets, low-hanging trees or tight turns, the driver may ask that you meet at a location nearby with a large parking lot, such as a grocery store.

Open transport is the most common car shipping method. There are two types of open-air transporters. The Majority of shipments are be made with 8-10 car carriers. Smaller carriers which hold 2-3 cars are used for shorter, local car moving. There is a broader network of carrier availability for open-air carriers since they are used more often. We suggest choosing enclosed car shipping methods when shipping classic, luxury or exotic vehicles. Enclosed vehicle transportation guarantees maximum protection from exposure to any open-air elements on the road. We suggest booking your enclosed transport in advance since carrier availability is limited. Read more about the difference between open and enclosed transport

RoadRunner Auto Transport specializes in shipping all types of vehicles including sedans, SUVs, pickup trucks, minivans, oversized vehicles, antiques, classic cars, motorcycles, construction vehicles, inoperable cars and boats. If you are not sure whether or not we can ship your vehicle, you can give us a call to find out what we can do for you.

You should have about a quarter of a tank of gas in your car at the time of shipment. This leaves enough for the car to be loaded and unloaded but doesn't add much additional weight.

The Bill of Lading is a very important document used by car shipping companies that documents any pre-existing damage on the vehicle during the time of pickup. It also serves as a record of your contact info and the official agreement for transport. If you want to file any insurance claim regarding your shipment you will need the Bill of Lading.

Top load service is when your car is placed on the higher deck or level of an open auto transport trailer. This is considered to be preferable to the bottom load because the cars on the lower deck are at risk of possibly having fluid from the cars above leak on them.

Make sure your car has been completely cleaned, both inside and outside. This is particularly important because this will help the driver conduct their inspection in order to assess any pre-existing damage on your vehicle. You will also want to make there are no additional personal items in the vehicle unless you intend to ship those with the vehicle (remember those items must total less than 100 pounds combined and be kept below the window-line of the vehicle). Be sure to inform the driver of any special circumstances concerning the vehicle. Finally, make sure there is a quarter tank of gas in the car at the time it is picked up for shipment. Visit our car shipping checklist to make sure you are prepared for your vehicle shipment.

Yes, we can ship vehicles that are in non-running/inoperable condition. When inoperable cars are shipped, a special auto carrier is required that makes use of a winch which is connected to your car and slowly and safely pulls your vehicle onto the carrier. There is an additional fee for inoperable vehicles because of the special equipment and extra work involved with securing the vehicle onto the transporter. You can select the inoperable option on the online booking form or inform your shipping agent if you make your reservation by phone so that the proper arrangements can be made to accommodate a non-running vehicle.

We offer open car shipping and enclosed transport services services. Open car shipping is used much more frequently and is the type of auto transport that you see on the highway where carriers are hauling vehicles on two decks that are exposed. Enclosed transport services are when your vehicle is shipped in a trailer which has walls and a roof, they look like a larger version of a regular eighteen-wheeler. This method is recommended for luxury, exotic or classic cars.

Door-to-door car transport is the full-service delivery of your vehicle directly from the door at the pickup location to the door at the delivery location. Our drivers do their best to get as close as physically and legally possible to the pickup and delivery locations, but in certain instances there may be restrictions preventing them from being able to reach your door safely. Our transporters need ample space to maneuver and load/unload your vehicle. If your street is too narrow, or if there are hazards such as low-lining trees or power lines, drivers may ask that you meet them at a location nearby where they can safely load or unload your vehicle, such as a large parking lot or shopping center nearby.