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Get in touch with a RoadRunner Auto Transport representative
Phone / Fax
Main Phone(888) 777-2123
Quotes & Bookings(888) 422-7584
Customer Support(516) 605-2664
Fax(877) 668-0120
Hours of Operation ( EST )
Monday - Friday9:00 AM - 10:00 PM
Saturday10:00 AM - 5:00 PM
SundayClosed
Instant Car Shipping Quote
Calculate your car shipping rate in 3 easy steps!
1Origin & Destination
2Vehicle Details
3Shipment Details
We respect your privacy and do not distribute any personal information.
Phone / Fax
Main Phone(888) 777-2123
Quotes & Bookings(888) 422-7584
Customer Support(516) 605-2664
Fax(877) 668-0120
Hours of Operation ( EST )
Monday - Friday9:00 AM - 10:00 PM
Saturday10:00 AM - 5:00 PM
SundayClosed
Frequently Asked Questions
Get answers to some of the most commonly asked questions about the vehicle transportation process.
How do I get my car ready for shipment?
Make sure your car has been completely cleaned, both inside and outside. This is particularly important because this will help the driver conduct their inspection in order to assess any pre-existing damage on your vehicle. You will also want to make there are no additional personal items in the vehicle unless you intend to ship those with the vehicle (remember those items must total less than 100 pounds combined and be kept below the window-line of the vehicle). Be sure to inform the driver of any special circumstances concerning the vehicle. Finally, make sure there is a quarter tank of gas in the car at the time it is picked up for shipment. Visit our car shipping checklist to make sure you are prepared for your vehicle shipment.
Can I ship a car from an auto auction?
Yes, many of our business clients require service from salvage auctions and other types of auto auctions. Each auction will have different requirements to release a vehicle and we'll get all the necessary details from you at the time of booking. Please make sure the vehicle is fully paid and ready for release from the auction. Also be aware that if a vehicle is booked as operable but it turns out the vehicle is inoperable there will be additional cost and the original transporter may not be able to accommodate an inoperable vehicle.
Can I ship a modified or oversized vehicle?
Yes, we can ship vehicles of any size through our advanced network of specialized carriers nationwide. Call for a specialized rate quote based on the dimensions of the oversized vehicle you would like to ship. Our online quote calculator will not be able to generate a quote for you because pricing via the calculator is based only on standard and unmodified vehicle sizes and specifications.
What is top load service?
Top load service is when your car is placed on the higher deck or level of an open auto transport trailer. This is considered to be preferable to the bottom load because the cars on the lower deck are at risk of possibly having fluid from the cars above leak on them.
Is my vehicle insured during transport?
All shipments include basic liability coverage during transit. Comprehensive insurance options are available for an elevated level of shipment coverage during transit. You will be able to select a level of coverage during the booking process. If you have further questions regarding insurance options give us a call.
Can I pay the full transport cost with my credit card?
Yes, you can pay the full transport cost via credit card. If you want to pay in full online, you can do so at the time of booking either online or by phone with a shipping agent. With this option, you can make a convenient, one-time payment with a credit or debit card. You also have the option of paying a deposit with your credit card and then paying the rest of your remining balance with cash upon delivery.
Can I place an order if I don’t know the exact address?
Yes, the city and zip code will suffice until your exact pickup or delivery location is known.
View all frequently asked questions
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