Customer Reviews

How to Ship a Car: Step By Step Guide

RoadRunner makes shipping your car as easy as 1-2-3!

Start
Finish

Step 1

Instant Car Shipping Quote

Begin by getting an instant quote from our online car shipping cost calculator, or by speaking with a car shipping specialist at (888) 777-2123.

Secure Online Shipment Reservation

Schedule a convenient time for pickup via our secure online booking form or by phone with a shipping agent.

how it works step one
how it works step two

Step 2

Vehicle Pick Up

Your shipment will be assigned to the carrier that can best accommodate your route and timeframe. On the day of pickup, your vehicle will be safely loaded and will begin heading to the destination.

Online Shipment Tracking

Track the status of your shipment and get priority support from a live shipping agent with our online transport tracker.

Step 3

Vehicle Delivery

Upon arrival at the destination, your vehicle will be safely offloaded. A final inspection is completed and the driver hands over the keys.

That's it! That's all there is to it!

Join the hundreds of thousands of customers that trusted RoadRunner Auto Transport with the safe delivery of their vehicles.

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"I would definitely use RoadRunner Auto Transport again without a doubt. Excellent overall service from start to finish."

Trish A.

Miami, FL

5 stars
google reviews

"This is our 3rd time shipping with RoadRunner and we've had nothing but good experiences - Thank you RoadRunner!"

Charles K.

San Antonio, TX

5 stars
shopper approved reviews

"The RoadRunner agent we spoke with answered all of our questions and kept us in the loop throughout the shipment."

Christopher G.

Cincinnati, OH

5 stars
transport reviews

"My car arrived in mint condition. The service was great and the personnel very courteous. Great job guys!"

Victor B.

Fresno, CA

5 stars
better business bureau reviews
ready to ship

Ready to Get Started?

Calculate your instant car shipping cost and view carrier availability in your area.

Frequently Asked Questions

Get answers to some of the most commonly asked questions about the vehicle transportation process.


Yes, we can ship vehicles that are in non-running/inoperable condition. When inoperable cars are shipped, a special auto carrier is required that makes use of a winch which is connected to your car and slowly and safely pulls your vehicle onto the carrier. There is an additional fee for inoperable vehicles because of the special equipment and extra work involved with securing the vehicle onto the transporter. You can select the inoperable option on the online booking form or inform your shipping agent if you make your reservation by phone so that the proper arrangements can be made to accommodate a non-running vehicle.

We accept all major credit cards, electronic transfer, postal money order, and bank/certified check for the deposit or full pre-payment of your shipment. If a balance is due upon delivery, it can be paid directly to the driver and can be paid in either cash, bank/certified check, or postal money order.

To get a quote for shipping your vehicle, you can either use our instant online car shipping quote calculator or you can call (888) 422-7584 to receive a quote from one of our car transport pricing specialists. To calculate your quote we will need to know the location you are shipping from and to, the type of vehicle you would like to ship, and the date your vehicle will be ready.

Door-to-door car transport is the full-service delivery of your vehicle directly from the door at the pickup location to the door at the delivery location. Our drivers do their best to get as close as physically and legally possible to the pickup and delivery locations, but in certain instances there may be restrictions preventing them from being able to reach your door safely. Our transporters need ample space to maneuver and load/unload your vehicle. If your street is too narrow, or if there are hazards such as low-lining trees or power lines, drivers may ask that you meet them at a location nearby where they can safely load or unload your vehicle, such as a large parking lot or shopping center nearby.

Make sure your car has been completely cleaned, both inside and outside. This is particularly important because this will help the driver conduct their inspection in order to assess any pre-existing damage on your vehicle. You will also want to make there are no additional personal items in the vehicle unless you intend to ship those with the vehicle (remember those items must total less than 100 pounds combined and be kept below the window-line of the vehicle). Be sure to inform the driver of any special circumstances concerning the vehicle. Finally, make sure there is a quarter tank of gas in the car at the time it is picked up for shipment. Visit our car shipping checklist to make sure you are prepared for your vehicle shipment.

Yes, we can ship vehicles of any size through our advanced network of specialized carriers nationwide. Call for a specialized rate quote based on the dimensions of the oversized vehicle you would like to ship. Our online quote calculator will not be able to generate a quote for you because pricing via the calculator is based only on standard and unmodified vehicle sizes and specifications.

The driver will get the car transporter as close to your door as he can legally and safely get. In most cases, the driver will be able to pickup and deliver directly to your door. Some cities may have restrictions on large trucks that prohibit them from driving into residential areas. Auto transport trucks are large and need lots of room to maneuver and turn around, so if access to the pickup or delivery location is restricted by narrow streets, low-hanging trees or tight turns, the driver may ask that you meet at a location nearby with a large parking lot, such as a grocery store.