Question 1

How do I get my car ready for shipment?

Accepted Answer

Make sure your car has been completely cleaned, both inside and outside. This is particularly important because this will help the driver conduct their inspection in order to assess any pre-existing damage on your vehicle. You will also want to make there are no additional personal items in the vehicle unless you intend to ship those with the vehicle (remember those items must total less than 100 pounds combined and be kept below the window-line of the vehicle). Be sure to inform the driver of any special circumstances concerning the vehicle. Finally, make sure there is a quarter tank of gas in the car at the time it is picked up for shipment. Visit our car shipping checklist to make sure you are prepared for your vehicle shipment.

Question 2

Can I ship a vehicle with low ground clearance?

Accepted Answer

Yes, however any vehicle with clearance lower than 4 inches will likely need to be shipped on an enclosed trailer with a lift gate. Low-clearance vehicles simply cannot be driven onto an open trailer because the car would risk bottoming out while being loaded onto the carrier.

Question 3

What details do you need to place an order?

Accepted Answer

We will need the address for the locations that your vehicle will be picked up from and delivered to, along with the name and phone number of the contact person at each location. We will also need the date that your vehicle will be ready and the year, make, and model of the vehicle(s) that will be transported.

Question 4

How much gas should I have in my car during transport?

Accepted Answer

You should have about a quarter of a tank of gas in your car at the time of shipment. This leaves enough for the car to be loaded and unloaded but doesn't add much additional weight.

Question 5

Can I ship a car from an auto auction?

Accepted Answer

Yes, many of our business clients require service from salvage auctions and other types of auto auctions. Each auction will have different requirements to release a vehicle and we'll get all the necessary details from you at the time of booking. Please make sure the vehicle is fully paid and ready for release from the auction. Also be aware that if a vehicle is booked as operable but it turns out the vehicle is inoperable there will be additional cost and the original transporter may not be able to accommodate an inoperable vehicle.

Question 6

What is the difference between open and enclosed transport?

Accepted Answer

Open transport is the most common car shipping method. There are two types of open-air transporters. The Majority of shipments are be made with 8-10 car carriers. Smaller carriers which hold 2-3 cars are used for shorter, local car moving. There is a broader network of carrier availability for open-air carriers since they are used more often. We suggest choosing enclosed car shipping methods when shipping classic, luxury or exotic vehicles. Enclosed vehicle transportation guarantees maximum protection from exposure to any open-air elements on the road. We suggest booking your enclosed transport in advance since carrier availability is limited. Read more about the difference between open and enclosed transport

Question 7

Where will my car be picked up and delivered?

Accepted Answer

The driver will get the car transporter as close to your door as he can legally and safely get. In most cases, the driver will be able to pickup and deliver directly to your door. Some cities may have restrictions on large trucks that prohibit them from driving into residential areas. Auto transport trucks are large and need lots of room to maneuver and turn around, so if access to the pickup or delivery location is restricted by narrow streets, low-hanging trees or tight turns, the driver may ask that you meet at a location nearby with a large parking lot, such as a grocery store.

How to Ship a Car: Step By Step Guide

Step 1

Instant Car Shipping Quote

Secure Online Shipment Reservation

Step 2

Vehicle Pick Up

Online Shipment Tracking

Step 3

Vehicle Delivery

That's it! That's all there is to it!

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