Customer Reviews

Car Shipping vs Driver Service

Posted on 07/05/2024

When it comes to moving a vehicle across long distances, car owners often find themselves weighing the pros and cons of car shipping vs. driver service. Both options have their merits, and the best choice depends on various factors such as cost, convenience, and personal preferences. This comprehensive guide will help you make an informed decision by exploring the nuances of both car shipping and driver services.

Breaking Down Car Shipping vs. Driver Service

Auto transport and driver services are two distinct methods of transporting vehicles over many miles. Car shipping involves using specialized carriers to transport your vehicle, while a driver service employs a professional to physically drive your car to its destination. Both methods serve the purpose of moving your vehicle, but they differ significantly in terms of execution, cost, and overall experience.

Here are the key differences between auto transport vs. driver service:

  1. Transport Method – Specialized carriers vs. your own vehicle
  2. Mileage Impact – No added miles vs. distance of the trip
  3. Travel Time – Often faster for long distances vs. limited by driver rest needs
  4. Customization – Set routes vs. flexible journey options
  5. Cost Factors – Based on vehicle size and distance vs. includes driver expenses

Understanding these fundamental differences is helpful in making an informed decision about which service best suits your needs. Each option has its own set of advantages and potential drawbacks, which we’ll explore in more detail throughout this guide.

Cost Comparison: Car Shipping vs. Driver Service

One of the primary considerations when choosing between car shipping and driver services is the cost. While prices can vary significantly based on numerous factors, it’s important to understand the general cost structures of both options.

Consider the following factors when comparing costs:

  • Distance – Car shipping is often more cost-effective for long travels, especially cross-country moves.
  • Vehicle Size – Larger vehicles generally cost more to ship but may not significantly affect driver service prices.
  • Urgency – Expedited shipping or a fast driver service can increase costs.
  • Season – Prices for both services may fluctuate based on demand during different times of the year.
  • Additional Services – Enclosed car shipping or special handling can add to the cost of auto transport.

To get an accurate estimate for auto shipping, view our car shipping cost calculator. For driver services, you’ll typically need to request quotes directly from providers. It’s advisable to get multiple quotes from different companies to ensure you’re getting a competitive rate.

When comparing costs, remember to factor in potential hidden expenses. For car shipping, these might include terminal fees (if not using door-to-door car shipping services) or charges for oversized vehicles. Driver services may have additional costs such as tolls, parking fees, or the driver’s return trip expenses.

Time and Convenience: Auto Transport vs. Driver Service

When it comes to transporting your vehicle over many miles, time and convenience play major roles in deciding between auto shipping and driver services. Both options offer distinct advantages and potential drawbacks in terms of delivery speed and overall convenience.

Time considerations for auto transport vs. driver service include:

  • Delivery Speed – Car shipping is generally faster for far distances as carriers can operate continuously.
  • Scheduling Flexibility – Driver services offer more precise scheduling and potential for last-minute changes.
  • Route Efficiency – Auto transport providers optimize routes for multiple vehicles, while driver services focus on a single car.

When it comes to convenience, both options have their merits. Auto shipping allows for a hands-off approach, which is ideal for those who prefer minimal involvement in the transport process. On the other hand, driver services offer more personalization and the ability to transport small personal items in the vehicle.

Safety and Insurance: Protecting Your Vehicle

Ensuring the safety of your vehicle during transport is paramount, whether you choose car shipping or a driver service. Both options come with their own safety considerations and insurance implications.

Safety considerations for car auto transport vs. driver service include:

  • Vehicle Exposure – Car shipping minimizes road exposure, while driver services subject your car to normal traffic risks.
  • Professional Handling – Auto transport companies specialize in vehicle handling and securing.
  • Driver Experience – The safety of driver services depends on the individual driver’s skill and experience.

Most auto transport companies provide insurance coverage for vehicles during shipping, typically included in the quoted price. For driver services, insurance can be more complex. You may need to rely on your personal auto insurance or purchase additional coverage for the travel.

It’s important to carefully review the policies and ask detailed questions about coverage. This will help ensure that your vehicle is adequately protected throughout its journey, regardless of the method you choose.

Vehicle Condition and Wear: Impact of Transport Method

The impact on your vehicle’s condition is an important consideration when choosing between car shipping and driver services, especially for long travel periods. Each method affects your car differently, and understanding these effects can help you make the best decision for your vehicle’s long-term value and maintenance needs.

Here’s how auto transport vs. driver service compare in terms of vehicle wear and condition:

  • Mileage – Car shipping adds no miles to your odometer, while driver services increase mileage significantly.
  • Mechanical Wear – Shipping prevents wear on engine, transmission, and other moving parts.
  • Tire Wear – Cars transported via shipping experience no tire wear, unlike those driven far distances.

For valuable, classic, or luxury vehicles, the choice between auto transport vs. driver service can be particularly important. Enclosed car shipping offers the highest level of protection, shielding your vehicle from the elements and potential road hazards. This can be important for maintaining the value and condition of high-end or collectible cars.

While driver services might seem more straightforward, the added mileage and wear could impact your vehicle’s value and future maintenance needs. On the other hand, car shipping preserves your vehicle’s condition, potentially saving you money on maintenance and repairs in the long run.

Weather Conditions Impact on Car Shipping and Driver Services

Weather conditions can significantly impact both car shipping and driver services, affecting delivery times, vehicle safety, and overall costs. Severe weather events such as hurricanes, blizzards, or floods can cause road closures, detours, and delays, disrupting the normal flow of vehicle transport.

To mitigate the impact of weather on your vehicle transport, consider the following factors:

  • Seasonal Variations – Be aware of seasonal weather patterns and how they may affect your chosen transport method.
  • Route Planning – Work with your auto transport company or driver service to plan the most efficient and safe route, taking into account potential weather disruptions.
  • Communication – Stay in close communication with your transport provider to stay informed about any weather-related updates or changes to your delivery schedule.
  • Vehicle Preparation – Properly prepare your vehicle for the specific weather conditions it may encounter during transport, such as protecting against extreme temperatures or moisture.

In extreme cases, weather conditions may cause unavoidable delays or even temporary suspension of services. On the other hand, driver services may have more flexibility to navigate around localized weather events but can still face significant challenges and delays in severe conditions.

Seasonal Demand’s Effect on Car Shipping and Driver Services

Seasonal demand is a significant factor that can influence the cost and availability of car transport and driver services. Throughout the year, the auto transport industry experiences fluctuations in demand, which can impact pricing, lead times, and overall service quality. Typically, the transport industry experiences peak demand during the summer months, as well as during the holiday season.

Factors contributing to increased demand include:

  • Summer Relocations – Many people move during the summer months, often due to job changes, school schedules, or personal preferences for milder weather.
  • Snowbird Migrations – Retirees and other individuals who spend winters in warmer climates often transport their vehicles during the fall and spring months.
  • Holiday Travel – The holiday season sees an uptick in vehicle transport as people visit family, take vacations, or purchase vehicles as gifts. During these high-demand periods, car shipping companies and driver services may charge higher prices due to increased competition for limited carrier space, longer lead times, and driver availability.

To navigate seasonal demand and its impact on car shipping and driver service prices:

  • Plan Ahead – If possible, book your vehicle transport well in advance of peak seasons to secure better rates and availability.
  • Be Flexible – If your transport dates are flexible, consider shipping during off-peak periods to potentially save money and avoid delays.
  • Compare Quotes – Obtain quotes from multiple providers to ensure you’re getting competitive rates, even during high-demand seasons.
  • Communicate Early – Inform your transport provider of any specific requirements or deadlines as early as possible to ensure they can accommodate your needs during busy periods.

Planning ahead, staying flexible, and maintaining open communication with your transport provider can help you navigate seasonal fluctuations and ensure a successful vehicle transport experience.

The Value of Communication in Car Shipping and Driver Services

Clear, timely, and transparent communication between the car owner and the transport provider can make the difference between a smooth, stress-free experience and a frustrating, uncertain one. From the initial quote request to the final delivery, maintaining open lines of communication is beneficial for ensuring that all parties are on the same page, expectations are met, and any potential issues are addressed promptly.

When choosing a car shipping company or driver service, pay close attention to their communication practices:

Responsiveness – Look for providers who promptly respond to your inquiries and provide clear, detailed answers to your questions.

Transparency – Choose companies that are upfront about their pricing, policies, and procedures, and that keep you informed about any changes or updates throughout the transport process.

Availability – Opt for an auto transport company that offers multiple channels of communication, such as phone, email, and live chat, and that have extended customer service hours to accommodate your needs.

Proactive Updates – Select companies that proactively keep you informed about the status of your vehicle, including pick-up and delivery times, any delays or changes, and real-time tracking information.

Don’t hesitate to ask questions, voice concerns, or request updates throughout the process. A reputable and customer-focused provider will be happy to keep you informed and address any issues that may arise, giving you peace of mind and confidence in their services.

Making Your Decision: Car Transport vs. Driver Service

After considering all the factors involved in car transport vs. driver service, it’s time to make your decision. Your choice will depend on your specific circumstances, priorities, and preferences.

Important aspects to weigh when choosing between car shipping vs. driver service:

  1. Cost – Compare total costs, including potential hidden fees and long-term impact on your vehicle.
  2. Time – Consider your timeline and how it aligns with the delivery estimates of each option.
  3. Vehicle Condition – Think about the impact of mileage and wear, especially for valuable or classic cars.
  4. Convenience – Decide how hands-on or hands-off you want to be in the transport process.
  5. Safety and Insurance – Evaluate the risks and coverage options for each method.

Remember, there’s no one-size-fits-all answer when it comes to car transport vs. driver service. What works best for one person might not be ideal for another. Take the time to carefully evaluate your needs and circumstances before making your decision.

If you decide on car shipping, research reputable auto transport companies and use their car shipping cost calculators to get accurate quotes. Look for companies with positive reviews, proper licensing, and comprehensive insurance coverage. Don’t hesitate to ask questions about their processes, fleet operations, and any concerns you may have.

For those leaning towards a driver service, thoroughly vet potential providers. Check their credentials, insurance policies, and customer feedback. Discuss your expectations clearly and ensure all details of the service are agreed upon in writing before proceeding.

About Us: RoadRunner Auto Transport

RoadRunner Auto Transport is a leading provider of nationwide door-to-door car shipping services. With over 30 years of experience in the industry, we’ve safely delivered more than 450,000 vehicles, earning over 15,500 5-star customer ratings. Our mission is to make the relocation of your vehicle as fast, safe, and cost-effective as possible.

At RoadRunner, we offer both open and enclosed car shipping options to meet diverse customer needs. Our network includes over 14,500 certified transporters, ensuring reliable and professional service for every shipment. We take pride in our top-rated auto shipping services, comprehensive vehicle coverage, and customer-centric approach.

Our commitment to excellence is reflected in our no upfront deposit policy, extended office hours, and 24/7 online shipment tracking. Whether you’re relocating, buying a car online, or need seasonal vehicle transport, RoadRunner Auto Transport is the car shipping company you can rely on for a seamless experience from start to finish.

Frequently Asked Questions (FAQs)

Is it better to ship your car or drive it?

Deciding between shipping your car or driving it yourself largely depends on factors such as the distance, time constraints, cost, and the personal value of the vehicle. Shipping can offer convenience and reduce wear and tear on the vehicle, especially for long distances, but it might come with higher costs. Conversely, driving the car yourself requires more time and can add mileage and potential stress to the vehicle.

Why do people ship their cars?

People opt to ship their cars primarily for convenience and safety reasons, especially when relocating long distances or across countries. By using professional auto transport services, they avoid the wear and tear on their vehicles that a long drive would entail, as well as the time and potential hazards of long road trips. Additionally, shipping a car is often more efficient and sometimes more cost-effective than driving, particularly when considering the costs associated with long-distance travel such as fuel, lodging, and meals.

How to choose whether to use auto transport or driver service?

Choosing between auto transport and a driver service depends on several factors including cost, vehicle condition, and personal preferences. If you’re moving a long distance or have a high-value or non-operational vehicle, car shipping might be the safer and more efficient option. Conversely, if you’re looking for a more economical solution and your car is in good driving condition, hiring a driver service could be suitable, allowing for a more flexible and personalized journey.

Instant Car Shipping Quote

Calculate your car shipping rate in 3 easy steps!

1Shipment Details

Car Shipping vs Driver Service

Posted on 07/05/2024

When it comes to moving a vehicle across long distances, car owners often find themselves weighing the pros and cons of car shipping vs. driver service. Both options have their merits, and the best choice depends on various factors such as cost, convenience, and personal preferences. This comprehensive guide will help you make an informed decision by exploring the nuances of both car shipping and driver services.

Breaking Down Car Shipping vs. Driver Service

Auto transport and driver services are two distinct methods of transporting vehicles over many miles. Car shipping involves using specialized carriers to transport your vehicle, while a driver service employs a professional to physically drive your car to its destination. Both methods serve the purpose of moving your vehicle, but they differ significantly in terms of execution, cost, and overall experience.

Here are the key differences between auto transport vs. driver service:

  1. Transport Method – Specialized carriers vs. your own vehicle
  2. Mileage Impact – No added miles vs. distance of the trip
  3. Travel Time – Often faster for long distances vs. limited by driver rest needs
  4. Customization – Set routes vs. flexible journey options
  5. Cost Factors – Based on vehicle size and distance vs. includes driver expenses

Understanding these fundamental differences is helpful in making an informed decision about which service best suits your needs. Each option has its own set of advantages and potential drawbacks, which we’ll explore in more detail throughout this guide.

Cost Comparison: Car Shipping vs. Driver Service

One of the primary considerations when choosing between car shipping and driver services is the cost. While prices can vary significantly based on numerous factors, it’s important to understand the general cost structures of both options.

Consider the following factors when comparing costs:

  • Distance – Car shipping is often more cost-effective for long travels, especially cross-country moves.
  • Vehicle Size – Larger vehicles generally cost more to ship but may not significantly affect driver service prices.
  • Urgency – Expedited shipping or a fast driver service can increase costs.
  • Season – Prices for both services may fluctuate based on demand during different times of the year.
  • Additional Services – Enclosed car shipping or special handling can add to the cost of auto transport.

To get an accurate estimate for auto shipping, view our car shipping cost calculator. For driver services, you’ll typically need to request quotes directly from providers. It’s advisable to get multiple quotes from different companies to ensure you’re getting a competitive rate.

When comparing costs, remember to factor in potential hidden expenses. For car shipping, these might include terminal fees (if not using door-to-door car shipping services) or charges for oversized vehicles. Driver services may have additional costs such as tolls, parking fees, or the driver’s return trip expenses.

Time and Convenience: Auto Transport vs. Driver Service

When it comes to transporting your vehicle over many miles, time and convenience play major roles in deciding between auto shipping and driver services. Both options offer distinct advantages and potential drawbacks in terms of delivery speed and overall convenience.

Time considerations for auto transport vs. driver service include:

  • Delivery Speed – Car shipping is generally faster for far distances as carriers can operate continuously.
  • Scheduling Flexibility – Driver services offer more precise scheduling and potential for last-minute changes.
  • Route Efficiency – Auto transport providers optimize routes for multiple vehicles, while driver services focus on a single car.

When it comes to convenience, both options have their merits. Auto shipping allows for a hands-off approach, which is ideal for those who prefer minimal involvement in the transport process. On the other hand, driver services offer more personalization and the ability to transport small personal items in the vehicle.

Safety and Insurance: Protecting Your Vehicle

Ensuring the safety of your vehicle during transport is paramount, whether you choose car shipping or a driver service. Both options come with their own safety considerations and insurance implications.

Safety considerations for car auto transport vs. driver service include:

  • Vehicle Exposure – Car shipping minimizes road exposure, while driver services subject your car to normal traffic risks.
  • Professional Handling – Auto transport companies specialize in vehicle handling and securing.
  • Driver Experience – The safety of driver services depends on the individual driver’s skill and experience.

Most auto transport companies provide insurance coverage for vehicles during shipping, typically included in the quoted price. For driver services, insurance can be more complex. You may need to rely on your personal auto insurance or purchase additional coverage for the travel.

It’s important to carefully review the policies and ask detailed questions about coverage. This will help ensure that your vehicle is adequately protected throughout its journey, regardless of the method you choose.

Vehicle Condition and Wear: Impact of Transport Method

The impact on your vehicle’s condition is an important consideration when choosing between car shipping and driver services, especially for long travel periods. Each method affects your car differently, and understanding these effects can help you make the best decision for your vehicle’s long-term value and maintenance needs.

Here’s how auto transport vs. driver service compare in terms of vehicle wear and condition:

  • Mileage – Car shipping adds no miles to your odometer, while driver services increase mileage significantly.
  • Mechanical Wear – Shipping prevents wear on engine, transmission, and other moving parts.
  • Tire Wear – Cars transported via shipping experience no tire wear, unlike those driven far distances.

For valuable, classic, or luxury vehicles, the choice between auto transport vs. driver service can be particularly important. Enclosed car shipping offers the highest level of protection, shielding your vehicle from the elements and potential road hazards. This can be important for maintaining the value and condition of high-end or collectible cars.

While driver services might seem more straightforward, the added mileage and wear could impact your vehicle’s value and future maintenance needs. On the other hand, car shipping preserves your vehicle’s condition, potentially saving you money on maintenance and repairs in the long run.

Weather Conditions Impact on Car Shipping and Driver Services

Weather conditions can significantly impact both car shipping and driver services, affecting delivery times, vehicle safety, and overall costs. Severe weather events such as hurricanes, blizzards, or floods can cause road closures, detours, and delays, disrupting the normal flow of vehicle transport.

To mitigate the impact of weather on your vehicle transport, consider the following factors:

  • Seasonal Variations – Be aware of seasonal weather patterns and how they may affect your chosen transport method.
  • Route Planning – Work with your auto transport company or driver service to plan the most efficient and safe route, taking into account potential weather disruptions.
  • Communication – Stay in close communication with your transport provider to stay informed about any weather-related updates or changes to your delivery schedule.
  • Vehicle Preparation – Properly prepare your vehicle for the specific weather conditions it may encounter during transport, such as protecting against extreme temperatures or moisture.

In extreme cases, weather conditions may cause unavoidable delays or even temporary suspension of services. On the other hand, driver services may have more flexibility to navigate around localized weather events but can still face significant challenges and delays in severe conditions.

Seasonal Demand’s Effect on Car Shipping and Driver Services

Seasonal demand is a significant factor that can influence the cost and availability of car transport and driver services. Throughout the year, the auto transport industry experiences fluctuations in demand, which can impact pricing, lead times, and overall service quality. Typically, the transport industry experiences peak demand during the summer months, as well as during the holiday season.

Factors contributing to increased demand include:

  • Summer Relocations – Many people move during the summer months, often due to job changes, school schedules, or personal preferences for milder weather.
  • Snowbird Migrations – Retirees and other individuals who spend winters in warmer climates often transport their vehicles during the fall and spring months.
  • Holiday Travel – The holiday season sees an uptick in vehicle transport as people visit family, take vacations, or purchase vehicles as gifts. During these high-demand periods, car shipping companies and driver services may charge higher prices due to increased competition for limited carrier space, longer lead times, and driver availability.

To navigate seasonal demand and its impact on car shipping and driver service prices:

  • Plan Ahead – If possible, book your vehicle transport well in advance of peak seasons to secure better rates and availability.
  • Be Flexible – If your transport dates are flexible, consider shipping during off-peak periods to potentially save money and avoid delays.
  • Compare Quotes – Obtain quotes from multiple providers to ensure you’re getting competitive rates, even during high-demand seasons.
  • Communicate Early – Inform your transport provider of any specific requirements or deadlines as early as possible to ensure they can accommodate your needs during busy periods.

Planning ahead, staying flexible, and maintaining open communication with your transport provider can help you navigate seasonal fluctuations and ensure a successful vehicle transport experience.

The Value of Communication in Car Shipping and Driver Services

Clear, timely, and transparent communication between the car owner and the transport provider can make the difference between a smooth, stress-free experience and a frustrating, uncertain one. From the initial quote request to the final delivery, maintaining open lines of communication is beneficial for ensuring that all parties are on the same page, expectations are met, and any potential issues are addressed promptly.

When choosing a car shipping company or driver service, pay close attention to their communication practices:

Responsiveness – Look for providers who promptly respond to your inquiries and provide clear, detailed answers to your questions.

Transparency – Choose companies that are upfront about their pricing, policies, and procedures, and that keep you informed about any changes or updates throughout the transport process.

Availability – Opt for an auto transport company that offers multiple channels of communication, such as phone, email, and live chat, and that have extended customer service hours to accommodate your needs.

Proactive Updates – Select companies that proactively keep you informed about the status of your vehicle, including pick-up and delivery times, any delays or changes, and real-time tracking information.

Don’t hesitate to ask questions, voice concerns, or request updates throughout the process. A reputable and customer-focused provider will be happy to keep you informed and address any issues that may arise, giving you peace of mind and confidence in their services.

Making Your Decision: Car Transport vs. Driver Service

After considering all the factors involved in car transport vs. driver service, it’s time to make your decision. Your choice will depend on your specific circumstances, priorities, and preferences.

Important aspects to weigh when choosing between car shipping vs. driver service:

  1. Cost – Compare total costs, including potential hidden fees and long-term impact on your vehicle.
  2. Time – Consider your timeline and how it aligns with the delivery estimates of each option.
  3. Vehicle Condition – Think about the impact of mileage and wear, especially for valuable or classic cars.
  4. Convenience – Decide how hands-on or hands-off you want to be in the transport process.
  5. Safety and Insurance – Evaluate the risks and coverage options for each method.

Remember, there’s no one-size-fits-all answer when it comes to car transport vs. driver service. What works best for one person might not be ideal for another. Take the time to carefully evaluate your needs and circumstances before making your decision.

If you decide on car shipping, research reputable auto transport companies and use their car shipping cost calculators to get accurate quotes. Look for companies with positive reviews, proper licensing, and comprehensive insurance coverage. Don’t hesitate to ask questions about their processes, fleet operations, and any concerns you may have.

For those leaning towards a driver service, thoroughly vet potential providers. Check their credentials, insurance policies, and customer feedback. Discuss your expectations clearly and ensure all details of the service are agreed upon in writing before proceeding.

About Us: RoadRunner Auto Transport

RoadRunner Auto Transport is a leading provider of nationwide door-to-door car shipping services. With over 30 years of experience in the industry, we’ve safely delivered more than 450,000 vehicles, earning over 15,500 5-star customer ratings. Our mission is to make the relocation of your vehicle as fast, safe, and cost-effective as possible.

At RoadRunner, we offer both open and enclosed car shipping options to meet diverse customer needs. Our network includes over 14,500 certified transporters, ensuring reliable and professional service for every shipment. We take pride in our top-rated auto shipping services, comprehensive vehicle coverage, and customer-centric approach.

Our commitment to excellence is reflected in our no upfront deposit policy, extended office hours, and 24/7 online shipment tracking. Whether you’re relocating, buying a car online, or need seasonal vehicle transport, RoadRunner Auto Transport is the car shipping company you can rely on for a seamless experience from start to finish.

Frequently Asked Questions (FAQs)

Is it better to ship your car or drive it?

Deciding between shipping your car or driving it yourself largely depends on factors such as the distance, time constraints, cost, and the personal value of the vehicle. Shipping can offer convenience and reduce wear and tear on the vehicle, especially for long distances, but it might come with higher costs. Conversely, driving the car yourself requires more time and can add mileage and potential stress to the vehicle.

Why do people ship their cars?

People opt to ship their cars primarily for convenience and safety reasons, especially when relocating long distances or across countries. By using professional auto transport services, they avoid the wear and tear on their vehicles that a long drive would entail, as well as the time and potential hazards of long road trips. Additionally, shipping a car is often more efficient and sometimes more cost-effective than driving, particularly when considering the costs associated with long-distance travel such as fuel, lodging, and meals.

How to choose whether to use auto transport or driver service?

Choosing between auto transport and a driver service depends on several factors including cost, vehicle condition, and personal preferences. If you’re moving a long distance or have a high-value or non-operational vehicle, car shipping might be the safer and more efficient option. Conversely, if you’re looking for a more economical solution and your car is in good driving condition, hiring a driver service could be suitable, allowing for a more flexible and personalized journey.

ready to ship

Ready to Get Started?

Calculate your instant car shipping cost and view carrier availability in your area.

"You can trust this company to provide excellent service and set your mind at ease with the delivery of your vehicle."

Trish A.

Miami, FL

5 stars
google reviews

"When I bought a car out of state I was unsure what to expect with the shipping. RoadRunner made everything so easy!"

Jenna D.

Lufkin, TX

5 stars
shopper approved reviews

"The RoadRunner agent we spoke with answered all of our questions and kept us in the loop throughout the shipment."

Christopher G.

Cincinnati, OH

5 stars
transport reviews

"From the time of quote to the pick up of my vehicle and the delivery there was a very good communication."

Andres M.

Oakland, CA

5 stars
better business bureau reviews

Frequently Asked Questions

Get answers to some of the most commonly asked questions about the vehicle transportation process.


When determining your car shipping cost, there are a few factors that we take into account in order to provide you with an accurate price quote. The mileage between the origin and destination is the biggest factor that contributes to your total rate. In addition to the distance of your relocation, another factor is the type and condition of the vehicle being shipped. The final factor is the date that your vehicle will be ready for transport. There are also additional options, such as enclosed carrier and top-load service that can be added to your shipment at the time of booking for a higher level of service. Read more about how much it costs to ship a car.

To get a quote for shipping your vehicle, you can either use our instant online car shipping quote calculator or you can call (888) 422-7584 to receive a quote from one of our car transport pricing specialists. To calculate your quote we will need to know the location you are shipping from and to, the type of vehicle you would like to ship, and the date your vehicle will be ready.

The transit time for your shipment is based mostly on the mileage between the pickup and delivery location. Generally, every five hundred miles will add one day to the transit time - so for a 1,000 mile transport, the transit time would be 2-3 days. Check out our estimated transit times for a detailed view of approximate delivery times.

Yes, online tracking is available to you 24 hours a day and is updated in real time. Upon scheduling your shipment, you will receive a unique booking number that will allow you to track the status of your shipment online. Your tracking portal will also give you the ability to live chat with a shipping agent that can answer any questions you may have regarding the status of your shipment.

All shipments include basic liability coverage during transit. Comprehensive insurance options are available for an elevated level of shipment coverage during transit. You will be able to select a level of coverage during the booking process. If you have further questions regarding insurance options give us a call.

We accept all major credit cards, electronic transfer, postal money order, and bank/certified check for the deposit or full pre-payment of your shipment. If a balance is due upon delivery, it can be paid directly to the driver and can be paid in either cash, bank/certified check, or postal money order.

Yes, there must be someone present to release and accept the vehicle, provide keys to the driver and sign the initial and final inspection reports. This person can be anyone over the age of 18 that you trust with releasing or accepting your vehicle.

You may transport personal belongings in your car, as long as their total weight does not exceed 100 pounds and they are stored in the trunk or back seat (below the window line). Please keep in mind that personal belongings are not covered by insurance if they are reported as damaged or missing.

To get a quote for shipping your vehicle, you can either use our instant online car shipping quote calculator above or you can call (888) 422-7584 to receive a quote from one of our car transport pricing specialists. In order for us to calculate your quote we will need to know the location you are shipping from and to, the type of vehicle you would like to ship, and the date your vehicle will be ready.

The further in advance you schedule your shipment, the more likely we will be able to meet the time requirements you desire. For best results, we suggest scheduling your transport at least 2 to 3 weeks in advance. Expedited shipping options are available to accomodate shipments that require . You can always give us a call and ask one of our car shipping experts what your options are in terms of the schedule for your car transport.

The driver will get the car transporter as close to your door as he can legally and safely get. In most cases, the driver will be able to pickup and deliver directly to your door. Some cities may have restrictions on large trucks that prohibit them from driving into residential areas. Auto transport trucks are large and need lots of room to maneuver and turn around, so if access to the pickup or delivery location is restricted by narrow streets, low-hanging trees or tight turns, the driver may ask that you meet at a location nearby with a large parking lot, such as a grocery store.

Open transport is the most common car shipping method. There are two types of open-air transporters. The Majority of shipments are be made with 8-10 car carriers. Smaller carriers which hold 2-3 cars are used for shorter, local car moving. There is a broader network of carrier availability for open-air carriers since they are used more often. We suggest choosing enclosed car shipping methods when shipping classic, luxury or exotic vehicles. Enclosed vehicle transportation guarantees maximum protection from exposure to any open-air elements on the road. We suggest booking your enclosed transport in advance since carrier availability is limited. Read more about the difference between open and enclosed transport

RoadRunner Auto Transport specializes in shipping all types of vehicles including sedans, SUVs, pickup trucks, minivans, oversized vehicles, antiques, classic cars, motorcycles, construction vehicles, inoperable cars and boats. If you are not sure whether or not we can ship your vehicle, you can give us a call to find out what we can do for you.

You should have about a quarter of a tank of gas in your car at the time of shipment. This leaves enough for the car to be loaded and unloaded but doesn't add much additional weight.

The Bill of Lading is a very important document used by car shipping companies that documents any pre-existing damage on the vehicle during the time of pickup. It also serves as a record of your contact info and the official agreement for transport. If you want to file any insurance claim regarding your shipment you will need the Bill of Lading.

Top load service is when your car is placed on the higher deck or level of an open auto transport trailer. This is considered to be preferable to the bottom load because the cars on the lower deck are at risk of possibly having fluid from the cars above leak on them.

Make sure your car has been completely cleaned, both inside and outside. This is particularly important because this will help the driver conduct their inspection in order to assess any pre-existing damage on your vehicle. You will also want to make there are no additional personal items in the vehicle unless you intend to ship those with the vehicle (remember those items must total less than 100 pounds combined and be kept below the window-line of the vehicle). Be sure to inform the driver of any special circumstances concerning the vehicle. Finally, make sure there is a quarter tank of gas in the car at the time it is picked up for shipment. Visit our car shipping checklist to make sure you are prepared for your vehicle shipment.

Yes, we can ship vehicles that are in non-running/inoperable condition. When inoperable cars are shipped, a special auto carrier is required that makes use of a winch which is connected to your car and slowly and safely pulls your vehicle onto the carrier. There is an additional fee for inoperable vehicles because of the special equipment and extra work involved with securing the vehicle onto the transporter. You can select the inoperable option on the online booking form or inform your shipping agent if you make your reservation by phone so that the proper arrangements can be made to accommodate a non-running vehicle.

We offer open car shipping and enclosed transport services services. Open car shipping is used much more frequently and is the type of auto transport that you see on the highway where carriers are hauling vehicles on two decks that are exposed. Enclosed transport services are when your vehicle is shipped in a trailer which has walls and a roof, they look like a larger version of a regular eighteen-wheeler. This method is recommended for luxury, exotic or classic cars.

Door-to-door car transport is the full-service delivery of your vehicle directly from the door at the pickup location to the door at the delivery location. Our drivers do their best to get as close as physically and legally possible to the pickup and delivery locations, but in certain instances there may be restrictions preventing them from being able to reach your door safely. Our transporters need ample space to maneuver and load/unload your vehicle. If your street is too narrow, or if there are hazards such as low-lining trees or power lines, drivers may ask that you meet them at a location nearby where they can safely load or unload your vehicle, such as a large parking lot or shopping center nearby.