Customer Reviews

Terminal-to-Terminal vs. Door-to-Door Car Shipping: Which is Best?

Posted on 06/20/2023


terminal-to-terminal-car-shipping-versus-door-to-door-auto-transport
 

When it comes to shipping your car, there are two primary options to choose from: terminal-to-terminal and door-to-door car shipping. Each comes with its advantages and drawbacks, so it’s important to understand the differences between these methods before choosing the best option for your needs.
 
Let’s explore the ins and outs of terminal-to-terminal and door-to-door car shipping to help you make the right choice for your car shipping needs.

 

What Is Terminal-to-Terminal Car Shipping?

 
Terminal-to-terminal car shipping is an auto transport service where the vehicle is picked up from a designated terminal (depot or lot) and delivered to another terminal at the destination point. This shipping method typically has lower costs, since it does not require the transport company to pick up and deliver the vehicle directly to the customer’s location. Terminal-to-terminal service is popular among customers who have flexibility with time and are looking to save money on shipping costs.
 

What Is an Auto Transport Terminal?

 
An auto transport terminal is a secure facility where vehicles are stored before, during, or after transportation. These facilities serve as a collection and delivery point for vehicles, where customers can drop off and pick up their cars when planning terminal-to-terminal auto transport. These terminals vary in size and capacity, ranging from small storage lots to large depots with capacity for several hundred vehicles.
 

What Is Door-to-Door Car Shipping?

 
Door-to-door car shipping, as the name suggests, refers to a transportation service where the vehicle is picked up from the customer’s specified location (usually their residence or office) and delivered directly to the desired destination. This method of shipping eliminates the need to drop off or pick up the vehicle at a terminal, offering a seamless and hassle-free experience for the customer. Door-to-door car shipping is typically more expensive than terminal-to-terminal shipping due to the additional time, resources, and customization of service required.
 

Pros of Terminal-to-Terminal Car Shipping

 
When it comes to vehicle transportation, terminal-to-terminal car shipping presents numerous advantages to customers. Let’s review the main benefits of this shipping service.
 

  • Cost-effective – One of the primary reasons individuals select terminal-to-terminal shipping is its affordability. Usually, this service is less expensive than door-to-door transportation, primarily due to reduced labor costs and fuel expenses associated with picking up and dropping off a vehicle at a central terminal.

  • Flexibility – Terminal-to-terminal shipping offers clients the ability to drop off and pick up their vehicles at a time that suits them best. This flexibility can prove invaluable to customers who are on a tight schedule or live far away from their pick up/drop off location. In addition, the presence of numerous shipping terminals scattered around the country simplifies the process of arranging a suitable date and time for vehicle collection or delivery.

  • Secure Storage – Many people underestimate the importance of a secure location in which their vehicles can be stored during the shipping process. Terminal facilities typically have adequate security measures in place, such as surveillance cameras, staff on-site, and gated perimeters. This ensures that clients can feel confident that their vehicles are safe while they are in transit.

  • Lesser Impact on the Environment – Terminal-to-terminal car shipping can be environmentally friendlier compared to door-to-door transportation. By aggregating multiple vehicles at central terminals, carriers can streamline their operations and minimize fuel consumption.

 

Cons of Terminal-to-Terminal Car Shipping

 
While terminal-to-terminal car shipping has its merits, it is not without drawbacks. Let’s take a look at some disadvantages of this shipping method.
 

  • Limited Terminal Locations – Although there are numerous terminals throughout the country, some areas may have limited or no terminal presence. For clients living in remote or rural locations, this can cause significant inconvenience as the nearest terminal could be several hours away.

  • Additional Transportation – With terminal-to-terminal shipping, customers must arrange transportation to their vehicle’s final destination after picking it up from the terminal. This added responsibility can lead to increased costs and a more complicated overall process, particularly for those unaware of local transportation options in the terminal’s vicinity.

  • Potential Delays – Due to the nature of terminal-to-terminal car shipping, clients may encounter delays in the transportation process. As terminals typically require specific conditions to be met before they can release vehicles, customers may need to wait until a suitable carrier becomes available.
  • Possible Increased Risk of Damage – In some cases, the journey from the terminal to the vehicle’s final destination may require additional steps, such as unloading and reloading onto other trucks. This potentially increases the likelihood of damage resulting from these additional movements. Clients should weigh the risks when opting for terminal-to-terminal shipping.

 

Pros of Door-to-Door Car Shipping

 
Now, let’s review the pros of door-to-door shipping.
 

  • Convenience – Door-to-door car shipping saves time and energy by picking up your vehicle from your specified location, such as your home or office, and delivering it directly to your designated address. This eliminates the need to drive your car to and from different shipping terminals or depots.

  • Reduced Risk of Damage – Door-to-door car shipping usually involves fewer vehicle handlings, which can help minimize the risk of damage. When your car is handled with care by professional auto transporters and transported on a single carrier, you can trust that your vehicle will arrive safely.

  • Faster Delivery Times – With door-to-door car shipping, the transporter often picks up vehicles from various customers in the same area before proceeding to the destination. This can significantly reduce the delivery time and provide an efficient transportation process.

  • Customized Services – Door-to-door car shipping companies often offer personalized services, such as enclosed carrier options for luxury or classic cars and expedited shipping to accommodate your schedule. These options provide a higher level of protection and customer service compared to the traditional terminal-to-terminal shipping.

 

Cons of Door-to-Door Car Shipping

 
While door-to-door car shipping offers several advantages, you should also consider the drawbacks of this option.
 

  • Higher CostDoor-to-door shipping tends to be more expensive than terminal-to-terminal shipping. This is because the transporter needs to cover the cost of the additional services, such as the precise pick-up and delivery locations, expedited shipping, and enclosed carrier options, if requested.

  • Limited Access for Large Carriers – In some cases, the pick-up or delivery location might not be accessible by large transport carriers due to narrow streets, low-hanging branches, or residential restrictions. In such instances, you may need to arrange an alternative nearby location, which could be less convenient and negate some of the benefits of door-to-door shipping.

  • Unpredictable Delivery Dates – Although door-to-door shipping tends to be faster than terminal-to-terminal shipping, the delivery dates can still be somewhat unpredictable. Factors like weather, traffic, and delays at other pick-up or delivery points might affect the schedule, potentially causing delays in receiving your vehicle.

  • Limited Availability – Door-to-door car shipping services may not be available in remote or rural areas. If this applies to you, you may need to transport your vehicle to a nearby terminal or location that is accessible to the car shipping company.

 

Factors to Consider

 
When it comes to car shipping, you need to consider some key factors before deciding what’s best. The more you understand different shipping methods and their advantages, the better luck you’ll have making a choice that suits your needs.
 

Distance and Travel Time

 
One of the main factors to consider is the distance between the pick-up and drop-off points. The longer the distance, the higher the shipping cost, and the more likely you may want to consider enclosed shipping options for added protection. Additionally, travel time can be longer for longer distances, so be prepared for your car to be on the road longer.
 

Car Make and Model

 
Different cars may require different shipping options based on their size, weight, and value. For example, a luxury or vintage car may need more protection during the shipping process, while a standard, everyday vehicle may not require the same level of care.
 

Shipping Budget

 
Before deciding on a car shipping option, take the time to research and compare prices. Keep in mind that pricing can vary depending on factors such as distance, vehicle size, and shipping method.
 

Car Shipping Insurance

 
It’s essential to know the insurance coverage offered by the car shipping company. Make sure you understand the insurance policy’s terms and verify that it provides adequate protection for your vehicle during transportation.
 

Reviews and Reputation

 
Research the reputation of the car shipping companies you’re considering. Find out if they have positive reviews from verified customers and pay attention to any recurring issues mentioned in the reviews. This will give you a better understanding of the company’s performance and trustworthiness.
 

Which Car Shipping Option Is Best for You?

 
The right car shipping option for you depends on your vehicle needs, budget, and timeline. Consider the pros and cons of door-to-door and terminal-to-terminal shipping, and carefully weigh what fits your needs.
 
Remember to keep in mind the advantages and disadvantages of each shipping method, including:
 

Door-to-Door Car Shipping

 
With door-to-door car shipping, your vehicle is picked up from and delivered to your desired locations. This service provides the highest level of convenience, as there’s no need to drop off or collect your car from a terminal.
 
Pros:


  • Convenience

  • Time-saving

  • Personalized service

 
Cons:


  • Higher cost

  • May not be available in remote or inaccessible areas

  • Best for: Busy individuals who value convenience and personalized service.

 

Terminal-to-Terminal Car Shipping

 
Terminal-to-terminal car shipping requires you to drop off your vehicle at a designated terminal and pick it up from another terminal at the destination. This option is more budget-friendly but may require additional time to drop off and pick up your car.
 
Pros:


  • Cost-effective

  • Flexible drop-off and pick-up times

 
Cons:


  • Requires additional time for drop off and pick up

  • Potential storage fees if unable to pick up on time

  • Best for: Those on a budget who have the flexibility to manage drop-off and pick-up times.

 

Discover How RoadRunner Auto Transport Can Make Your Shipping Experience Stress-Free and Successful

 
RoadRunner Auto Transport has over 30 years of experience in reliable nationwide vehicle shipping services. Our experienced transport professionals provide the highest level of customer service to ensure your vehicle shipping is seamless and efficient. Whether you need an individual vehicle shipped, business fleets, or you’re looking for specialized transportation services, we are here to help. Contact us today to get started.

Instant Car Shipping Quote

Calculate your car shipping rate in 3 easy steps!

1Shipment Details

Terminal-to-Terminal vs. Door-to-Door Car Shipping: Which is Best?

Posted on 06/20/2023


terminal-to-terminal-car-shipping-versus-door-to-door-auto-transport
 

When it comes to shipping your car, there are two primary options to choose from: terminal-to-terminal and door-to-door car shipping. Each comes with its advantages and drawbacks, so it’s important to understand the differences between these methods before choosing the best option for your needs.
 
Let’s explore the ins and outs of terminal-to-terminal and door-to-door car shipping to help you make the right choice for your car shipping needs.

 

What Is Terminal-to-Terminal Car Shipping?

 
Terminal-to-terminal car shipping is an auto transport service where the vehicle is picked up from a designated terminal (depot or lot) and delivered to another terminal at the destination point. This shipping method typically has lower costs, since it does not require the transport company to pick up and deliver the vehicle directly to the customer’s location. Terminal-to-terminal service is popular among customers who have flexibility with time and are looking to save money on shipping costs.
 

What Is an Auto Transport Terminal?

 
An auto transport terminal is a secure facility where vehicles are stored before, during, or after transportation. These facilities serve as a collection and delivery point for vehicles, where customers can drop off and pick up their cars when planning terminal-to-terminal auto transport. These terminals vary in size and capacity, ranging from small storage lots to large depots with capacity for several hundred vehicles.
 

What Is Door-to-Door Car Shipping?

 
Door-to-door car shipping, as the name suggests, refers to a transportation service where the vehicle is picked up from the customer’s specified location (usually their residence or office) and delivered directly to the desired destination. This method of shipping eliminates the need to drop off or pick up the vehicle at a terminal, offering a seamless and hassle-free experience for the customer. Door-to-door car shipping is typically more expensive than terminal-to-terminal shipping due to the additional time, resources, and customization of service required.
 

Pros of Terminal-to-Terminal Car Shipping

 
When it comes to vehicle transportation, terminal-to-terminal car shipping presents numerous advantages to customers. Let’s review the main benefits of this shipping service.
 

  • Cost-effective – One of the primary reasons individuals select terminal-to-terminal shipping is its affordability. Usually, this service is less expensive than door-to-door transportation, primarily due to reduced labor costs and fuel expenses associated with picking up and dropping off a vehicle at a central terminal.

  • Flexibility – Terminal-to-terminal shipping offers clients the ability to drop off and pick up their vehicles at a time that suits them best. This flexibility can prove invaluable to customers who are on a tight schedule or live far away from their pick up/drop off location. In addition, the presence of numerous shipping terminals scattered around the country simplifies the process of arranging a suitable date and time for vehicle collection or delivery.

  • Secure Storage – Many people underestimate the importance of a secure location in which their vehicles can be stored during the shipping process. Terminal facilities typically have adequate security measures in place, such as surveillance cameras, staff on-site, and gated perimeters. This ensures that clients can feel confident that their vehicles are safe while they are in transit.

  • Lesser Impact on the Environment – Terminal-to-terminal car shipping can be environmentally friendlier compared to door-to-door transportation. By aggregating multiple vehicles at central terminals, carriers can streamline their operations and minimize fuel consumption.

 

Cons of Terminal-to-Terminal Car Shipping

 
While terminal-to-terminal car shipping has its merits, it is not without drawbacks. Let’s take a look at some disadvantages of this shipping method.
 

  • Limited Terminal Locations – Although there are numerous terminals throughout the country, some areas may have limited or no terminal presence. For clients living in remote or rural locations, this can cause significant inconvenience as the nearest terminal could be several hours away.

  • Additional Transportation – With terminal-to-terminal shipping, customers must arrange transportation to their vehicle’s final destination after picking it up from the terminal. This added responsibility can lead to increased costs and a more complicated overall process, particularly for those unaware of local transportation options in the terminal’s vicinity.

  • Potential Delays – Due to the nature of terminal-to-terminal car shipping, clients may encounter delays in the transportation process. As terminals typically require specific conditions to be met before they can release vehicles, customers may need to wait until a suitable carrier becomes available.
  • Possible Increased Risk of Damage – In some cases, the journey from the terminal to the vehicle’s final destination may require additional steps, such as unloading and reloading onto other trucks. This potentially increases the likelihood of damage resulting from these additional movements. Clients should weigh the risks when opting for terminal-to-terminal shipping.

 

Pros of Door-to-Door Car Shipping

 
Now, let’s review the pros of door-to-door shipping.
 

  • Convenience – Door-to-door car shipping saves time and energy by picking up your vehicle from your specified location, such as your home or office, and delivering it directly to your designated address. This eliminates the need to drive your car to and from different shipping terminals or depots.

  • Reduced Risk of Damage – Door-to-door car shipping usually involves fewer vehicle handlings, which can help minimize the risk of damage. When your car is handled with care by professional auto transporters and transported on a single carrier, you can trust that your vehicle will arrive safely.

  • Faster Delivery Times – With door-to-door car shipping, the transporter often picks up vehicles from various customers in the same area before proceeding to the destination. This can significantly reduce the delivery time and provide an efficient transportation process.

  • Customized Services – Door-to-door car shipping companies often offer personalized services, such as enclosed carrier options for luxury or classic cars and expedited shipping to accommodate your schedule. These options provide a higher level of protection and customer service compared to the traditional terminal-to-terminal shipping.

 

Cons of Door-to-Door Car Shipping

 
While door-to-door car shipping offers several advantages, you should also consider the drawbacks of this option.
 

  • Higher CostDoor-to-door shipping tends to be more expensive than terminal-to-terminal shipping. This is because the transporter needs to cover the cost of the additional services, such as the precise pick-up and delivery locations, expedited shipping, and enclosed carrier options, if requested.

  • Limited Access for Large Carriers – In some cases, the pick-up or delivery location might not be accessible by large transport carriers due to narrow streets, low-hanging branches, or residential restrictions. In such instances, you may need to arrange an alternative nearby location, which could be less convenient and negate some of the benefits of door-to-door shipping.

  • Unpredictable Delivery Dates – Although door-to-door shipping tends to be faster than terminal-to-terminal shipping, the delivery dates can still be somewhat unpredictable. Factors like weather, traffic, and delays at other pick-up or delivery points might affect the schedule, potentially causing delays in receiving your vehicle.

  • Limited Availability – Door-to-door car shipping services may not be available in remote or rural areas. If this applies to you, you may need to transport your vehicle to a nearby terminal or location that is accessible to the car shipping company.

 

Factors to Consider

 
When it comes to car shipping, you need to consider some key factors before deciding what’s best. The more you understand different shipping methods and their advantages, the better luck you’ll have making a choice that suits your needs.
 

Distance and Travel Time

 
One of the main factors to consider is the distance between the pick-up and drop-off points. The longer the distance, the higher the shipping cost, and the more likely you may want to consider enclosed shipping options for added protection. Additionally, travel time can be longer for longer distances, so be prepared for your car to be on the road longer.
 

Car Make and Model

 
Different cars may require different shipping options based on their size, weight, and value. For example, a luxury or vintage car may need more protection during the shipping process, while a standard, everyday vehicle may not require the same level of care.
 

Shipping Budget

 
Before deciding on a car shipping option, take the time to research and compare prices. Keep in mind that pricing can vary depending on factors such as distance, vehicle size, and shipping method.
 

Car Shipping Insurance

 
It’s essential to know the insurance coverage offered by the car shipping company. Make sure you understand the insurance policy’s terms and verify that it provides adequate protection for your vehicle during transportation.
 

Reviews and Reputation

 
Research the reputation of the car shipping companies you’re considering. Find out if they have positive reviews from verified customers and pay attention to any recurring issues mentioned in the reviews. This will give you a better understanding of the company’s performance and trustworthiness.
 

Which Car Shipping Option Is Best for You?

 
The right car shipping option for you depends on your vehicle needs, budget, and timeline. Consider the pros and cons of door-to-door and terminal-to-terminal shipping, and carefully weigh what fits your needs.
 
Remember to keep in mind the advantages and disadvantages of each shipping method, including:
 

Door-to-Door Car Shipping

 
With door-to-door car shipping, your vehicle is picked up from and delivered to your desired locations. This service provides the highest level of convenience, as there’s no need to drop off or collect your car from a terminal.
 
Pros:


  • Convenience

  • Time-saving

  • Personalized service

 
Cons:


  • Higher cost

  • May not be available in remote or inaccessible areas

  • Best for: Busy individuals who value convenience and personalized service.

 

Terminal-to-Terminal Car Shipping

 
Terminal-to-terminal car shipping requires you to drop off your vehicle at a designated terminal and pick it up from another terminal at the destination. This option is more budget-friendly but may require additional time to drop off and pick up your car.
 
Pros:


  • Cost-effective

  • Flexible drop-off and pick-up times

 
Cons:


  • Requires additional time for drop off and pick up

  • Potential storage fees if unable to pick up on time

  • Best for: Those on a budget who have the flexibility to manage drop-off and pick-up times.

 

Discover How RoadRunner Auto Transport Can Make Your Shipping Experience Stress-Free and Successful

 
RoadRunner Auto Transport has over 30 years of experience in reliable nationwide vehicle shipping services. Our experienced transport professionals provide the highest level of customer service to ensure your vehicle shipping is seamless and efficient. Whether you need an individual vehicle shipped, business fleets, or you’re looking for specialized transportation services, we are here to help. Contact us today to get started.

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"I would definitely use RoadRunner Auto Transport again without a doubt. Excellent overall service from start to finish."

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Miami, FL

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Lufkin, TX

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"I called RoadRunner and was able to have my car picked up that same day and delivered over 500 miles away the next day!"

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Boston, MA

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Fresno, CA

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Frequently Asked Questions

Get answers to some of the most commonly asked questions about the vehicle transportation process.


When determining your car shipping cost, there are a few factors that we take into account in order to provide you with an accurate price quote. The mileage between the origin and destination is the biggest factor that contributes to your total rate. In addition to the distance of your relocation, another factor is the type and condition of the vehicle being shipped. The final factor is the date that your vehicle will be ready for transport. There are also additional options, such as enclosed carrier and top-load service that can be added to your shipment at the time of booking for a higher level of service. Read more about how much it costs to ship a car.

To get a quote for shipping your vehicle, you can either use our instant online car shipping quote calculator or you can call (888) 422-7584 to receive a quote from one of our car transport pricing specialists. To calculate your quote we will need to know the location you are shipping from and to, the type of vehicle you would like to ship, and the date your vehicle will be ready.

The transit time for your shipment is based mostly on the mileage between the pickup and delivery location. Generally, every five hundred miles will add one day to the transit time - so for a 1,000 mile transport, the transit time would be 2-3 days. Check out our estimated transit times for a detailed view of approximate delivery times.

Yes, online tracking is available to you 24 hours a day and is updated in real time. Upon scheduling your shipment, you will receive a unique booking number that will allow you to track the status of your shipment online. Your tracking portal will also give you the ability to live chat with a shipping agent that can answer any questions you may have regarding the status of your shipment.

All shipments include basic liability coverage during transit. Comprehensive insurance options are available for an elevated level of shipment coverage during transit. You will be able to select a level of coverage during the booking process. If you have further questions regarding insurance options give us a call.

We accept all major credit cards, electronic transfer, postal money order, and bank/certified check for the deposit or full pre-payment of your shipment. If a balance is due upon delivery, it can be paid directly to the driver and can be paid in either cash, bank/certified check, or postal money order.

Yes, there must be someone present to release and accept the vehicle, provide keys to the driver and sign the initial and final inspection reports. This person can be anyone over the age of 18 that you trust with releasing or accepting your vehicle.

You may transport personal belongings in your car, as long as their total weight does not exceed 100 pounds and they are stored in the trunk or back seat (below the window line). Please keep in mind that personal belongings are not covered by insurance if they are reported as damaged or missing.

To get a quote for shipping your vehicle, you can either use our instant online car shipping quote calculator above or you can call (888) 422-7584 to receive a quote from one of our car transport pricing specialists. In order for us to calculate your quote we will need to know the location you are shipping from and to, the type of vehicle you would like to ship, and the date your vehicle will be ready.

The further in advance you schedule your shipment, the more likely we will be able to meet the time requirements you desire. For best results, we suggest scheduling your transport at least 2 to 3 weeks in advance. Expedited shipping options are available to accomodate shipments that require . You can always give us a call and ask one of our car shipping experts what your options are in terms of the schedule for your car transport.

The driver will get the car transporter as close to your door as he can legally and safely get. In most cases, the driver will be able to pickup and deliver directly to your door. Some cities may have restrictions on large trucks that prohibit them from driving into residential areas. Auto transport trucks are large and need lots of room to maneuver and turn around, so if access to the pickup or delivery location is restricted by narrow streets, low-hanging trees or tight turns, the driver may ask that you meet at a location nearby with a large parking lot, such as a grocery store.

Open transport is the most common car shipping method. There are two types of open-air transporters. The Majority of shipments are be made with 8-10 car carriers. Smaller carriers which hold 2-3 cars are used for shorter, local car moving. There is a broader network of carrier availability for open-air carriers since they are used more often. We suggest choosing enclosed car shipping methods when shipping classic, luxury or exotic vehicles. Enclosed vehicle transportation guarantees maximum protection from exposure to any open-air elements on the road. We suggest booking your enclosed transport in advance since carrier availability is limited. Read more about the difference between open and enclosed transport

RoadRunner Auto Transport specializes in shipping all types of vehicles including sedans, SUVs, pickup trucks, minivans, oversized vehicles, antiques, classic cars, motorcycles, construction vehicles, inoperable cars and boats. If you are not sure whether or not we can ship your vehicle, you can give us a call to find out what we can do for you.

You should have about a quarter of a tank of gas in your car at the time of shipment. This leaves enough for the car to be loaded and unloaded but doesn't add much additional weight.

The Bill of Lading is a very important document used by car shipping companies that documents any pre-existing damage on the vehicle during the time of pickup. It also serves as a record of your contact info and the official agreement for transport. If you want to file any insurance claim regarding your shipment you will need the Bill of Lading.

Top load service is when your car is placed on the higher deck or level of an open auto transport trailer. This is considered to be preferable to the bottom load because the cars on the lower deck are at risk of possibly having fluid from the cars above leak on them.

Make sure your car has been completely cleaned, both inside and outside. This is particularly important because this will help the driver conduct their inspection in order to assess any pre-existing damage on your vehicle. You will also want to make there are no additional personal items in the vehicle unless you intend to ship those with the vehicle (remember those items must total less than 100 pounds combined and be kept below the window-line of the vehicle). Be sure to inform the driver of any special circumstances concerning the vehicle. Finally, make sure there is a quarter tank of gas in the car at the time it is picked up for shipment. Visit our car shipping checklist to make sure you are prepared for your vehicle shipment.

Yes, we can ship vehicles that are in non-running/inoperable condition. When inoperable cars are shipped, a special auto carrier is required that makes use of a winch which is connected to your car and slowly and safely pulls your vehicle onto the carrier. There is an additional fee for inoperable vehicles because of the special equipment and extra work involved with securing the vehicle onto the transporter. You can select the inoperable option on the online booking form or inform your shipping agent if you make your reservation by phone so that the proper arrangements can be made to accommodate a non-running vehicle.

We offer open car shipping and enclosed transport services services. Open car shipping is used much more frequently and is the type of auto transport that you see on the highway where carriers are hauling vehicles on two decks that are exposed. Enclosed transport services are when your vehicle is shipped in a trailer which has walls and a roof, they look like a larger version of a regular eighteen-wheeler. This method is recommended for luxury, exotic or classic cars.

Door-to-door car transport is the full-service delivery of your vehicle directly from the door at the pickup location to the door at the delivery location. Our drivers do their best to get as close as physically and legally possible to the pickup and delivery locations, but in certain instances there may be restrictions preventing them from being able to reach your door safely. Our transporters need ample space to maneuver and load/unload your vehicle. If your street is too narrow, or if there are hazards such as low-lining trees or power lines, drivers may ask that you meet them at a location nearby where they can safely load or unload your vehicle, such as a large parking lot or shopping center nearby.