Customer Reviews

The ABC’s of Car Shipping

Posted on 06/09/2020

Learn more about the auto transport process and speak the language of vehicle transport by reading the ABC’s of car shipping.From the bill of lading through the vehicle condition report, this guide will define some common terms used in the car shipping industry so you won’t feel lost.

Jump to section:
A through F
G through K
L through P
Q through U
V through Z
 
abc-car-shipping

 

A through F

 

  • A – Auto Transport – Auto transport is one of the primary terms for shipping your car somewhere. Other terms include car shipping, vehicle transport and vehicle shipping.
  •  

  • B – Bill of Lading – The bill of lading is both proof that your car was picked up as well as a contract between you and your auto transport company for the shipment of your vehicle. The bill of lading will include several pieces of information including what car is being shipped, where it is being transported to and from, and who is transporting it. On top of that, it serves as a record of the condition that the car was in at the time of pickup as well as at the time of drop-off.
  •  

  • C – Carrier – The carrier is the name for the truck that your car gets shipped on. There are different types of car carriers. These include open-air carriers, enclosed carriers and flatbed carriers. Open-air carriers are the most frequently used for car shipping and have two decks of cars that are exposed to the outdoors.
  •  

  • D – Door-to-doorDoor-to-door refers to the shipping method where your vehicle will be picked up at your home and dropped off at the exact address of your destination. This is in comparison to having to drop off and pick up your car at shipping hubs which could require hundreds of miles of driving on your part.
  •  

  • E – Enclosed transport – Enclosed transport describes shipping your car on a car carrier whose decks and cars are protected by a roof and walls. This form of car shipping is used much less frequently than open-air transport, is more expensive and is usually used for high value cars such as antique or luxury cars.
  •  

  • F – Fleet management – Fleet management refers to a car shipping company’s ability to ship an entire fleet of vehicles for an individual or company. For example, if Amazon needs twenty delivery vehicles moved from one state to another, an auto transport company will be able to handle that.

 

G through K

 

  • G – Ground clearance – Ground clearance is the distance between the bottom of your vehicle and the ground. In car shipping, ground clearance is important because a ground clearance that is too low can be problematic for typical open-air transport. However, enclosed carriers will be able to handle a low ground clearance. Generally, your car will need four or more inches of ground clearance to be shipped on an open carrier.
  •  

  • H – Heavy equipment transport – Heavy equipment transport is when a car shipping company can ship oversized vehicles such as tractors, RVs, busses, construction equipment and more. These things are typically shipped on flatbed trailers.
  •  

  • I – Instant quote – Instant quotes are estimations of price and transit times for a proposed car shipment that you are considering. Some auto transport websites will take your shipment information and tell you that they will contact you later with your quote. That is not an “instant” quote. An instant quote is when you get your quote online as soon as you enter your shipment information.
  •  

  • K – Keys – Keys are important to a car shipment because your auto transport driver will need them to be able to drive your car on and off the car carrier. This includes the possibility of needing to move the car off and on the carrier in transit when other cars are being loaded or unloaded. So, your auto transport driver will need to have your keys for the duration of the shipment.

 

L through P

 

  • L – Lien – Liens are a part of a loan taken out to buy a car. If you took out a loan such as this and are still paying it back when you ship your car, you will need to present a copy of any liens on the car to the car shipping company. You can contact the bank you received the loan from to find out about any liens on your car.
  •  

  • M – Mimic sites – Mimic sites are websites that mimic car shipping websites to steal leads and personal information. If you want to be sure that a website you are considering getting a car shipping quote from is legitimate, give them a call first and speak to a representative.
  •  

  • N – Non-running – Non-running cars can still be shipped. They are sometimes referred to as “inoperable” cars. The only differences between shipping a non-running car and a car that is running correctly is that it will cost a bit extra, and you will need to schedule your shipment further in advance than normal. Car-carrier trucks that transport inoperable vehicles must be equipped with a winch to get the cars on board. There are much fewer of these types of carriers, thus, you need to book your shipment earlier than normal.
  •  

  • O – Open-air transport – Open-air transport is the most common type of car shipping. It consists of a car-carrier truck that has two decks. Both decks are exposed to the outside world as there are no roofs of walls. Approximately 90% of car shipments are made using open-air shipping. This is the easiest type of shipment to book and it is also the cheapest.
  •  

  • P – Pickup date – Pickup date is the date on which your auto transport driver will arrive to get your car and start the transport process. Pickup dates will not be one exact date from any reputable company. Instead, you will be given a “pickup window” of two to three days where your driver will arrive for pickup.

 

Q through U

 

  • Q – Quote calculator – Quote calculators are the online tools where instant car shipping quotes are generated. These work by analyzing your proposed shipment information, factoring in estimated shipping costs for the dates you chose as well as estimated transit times. They then give you an estimate of the price for the possible shipment, otherwise known as your quote.
  •  

  • R – Reliable – Reliable is a word that should be used to describe the car shipping company that you end up choosing to ship your car with. In order to determine if a car shipping company is “reliable” or not you should check online sites such as Google and/or Consumer Affairs to see what past customers have to say about a particular car shipping company.
  •  

  • S – Standard auto transport – Standard auto transport is another name for open-air transport with no extras such as “top loading”.
  •  

  • T – Towing – Towing is different from shipping your car for a few reasons. First, tow trucks can usually only move one vehicle, so availability is much lower. Next, most towing companies will only move a car a few miles, possibly up to a hundred or so miles. Finally, towing will always cost more per mile than shipping a car does.
  •  

  • U – Unload – Unloading of your car will take place during delivery. This process may take a bit of time depending on how many other cars are also on the carrier. Generally, it will only take between thirty minutes and an hour.

 

V through Z

 

  • V – Vehicle condition report – Vehicle condition reports are how many auto shippers will document any pre-existing damage as well as the running status of the car and the mileage of the vehicle. This is typically part of the bill of lading.
  •  

  • W – Window – Window refers to “pickup window” and “delivery window” which is typically a two to three-day period in which your vehicle can be picked up or delivered.
  •  

  • Y – Year-round shipping – Year-round shipping is the reference to the fact that car shipping goes on twenty four hours a day, seven days a week, three hundred and sixty-five days a year. There is no “off-season” or holidays.
  •  

  • Z – Zip code – Zip codes are a critical part of information used in calculating auto transport quotes. The zip codes of your destination and pickup location are how distance is calculated. Thus, a price and transit time cannot be estimated without the zip codes.

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The ABC’s of Car Shipping

Posted on 06/09/2020

Learn more about the auto transport process and speak the language of vehicle transport by reading the ABC’s of car shipping.From the bill of lading through the vehicle condition report, this guide will define some common terms used in the car shipping industry so you won’t feel lost.

Jump to section:
A through F
G through K
L through P
Q through U
V through Z
 
abc-car-shipping

 

A through F

 

  • A – Auto Transport – Auto transport is one of the primary terms for shipping your car somewhere. Other terms include car shipping, vehicle transport and vehicle shipping.
  •  

  • B – Bill of Lading – The bill of lading is both proof that your car was picked up as well as a contract between you and your auto transport company for the shipment of your vehicle. The bill of lading will include several pieces of information including what car is being shipped, where it is being transported to and from, and who is transporting it. On top of that, it serves as a record of the condition that the car was in at the time of pickup as well as at the time of drop-off.
  •  

  • C – Carrier – The carrier is the name for the truck that your car gets shipped on. There are different types of car carriers. These include open-air carriers, enclosed carriers and flatbed carriers. Open-air carriers are the most frequently used for car shipping and have two decks of cars that are exposed to the outdoors.
  •  

  • D – Door-to-doorDoor-to-door refers to the shipping method where your vehicle will be picked up at your home and dropped off at the exact address of your destination. This is in comparison to having to drop off and pick up your car at shipping hubs which could require hundreds of miles of driving on your part.
  •  

  • E – Enclosed transport – Enclosed transport describes shipping your car on a car carrier whose decks and cars are protected by a roof and walls. This form of car shipping is used much less frequently than open-air transport, is more expensive and is usually used for high value cars such as antique or luxury cars.
  •  

  • F – Fleet management – Fleet management refers to a car shipping company’s ability to ship an entire fleet of vehicles for an individual or company. For example, if Amazon needs twenty delivery vehicles moved from one state to another, an auto transport company will be able to handle that.

 

G through K

 

  • G – Ground clearance – Ground clearance is the distance between the bottom of your vehicle and the ground. In car shipping, ground clearance is important because a ground clearance that is too low can be problematic for typical open-air transport. However, enclosed carriers will be able to handle a low ground clearance. Generally, your car will need four or more inches of ground clearance to be shipped on an open carrier.
  •  

  • H – Heavy equipment transport – Heavy equipment transport is when a car shipping company can ship oversized vehicles such as tractors, RVs, busses, construction equipment and more. These things are typically shipped on flatbed trailers.
  •  

  • I – Instant quote – Instant quotes are estimations of price and transit times for a proposed car shipment that you are considering. Some auto transport websites will take your shipment information and tell you that they will contact you later with your quote. That is not an “instant” quote. An instant quote is when you get your quote online as soon as you enter your shipment information.
  •  

  • K – Keys – Keys are important to a car shipment because your auto transport driver will need them to be able to drive your car on and off the car carrier. This includes the possibility of needing to move the car off and on the carrier in transit when other cars are being loaded or unloaded. So, your auto transport driver will need to have your keys for the duration of the shipment.

 

L through P

 

  • L – Lien – Liens are a part of a loan taken out to buy a car. If you took out a loan such as this and are still paying it back when you ship your car, you will need to present a copy of any liens on the car to the car shipping company. You can contact the bank you received the loan from to find out about any liens on your car.
  •  

  • M – Mimic sites – Mimic sites are websites that mimic car shipping websites to steal leads and personal information. If you want to be sure that a website you are considering getting a car shipping quote from is legitimate, give them a call first and speak to a representative.
  •  

  • N – Non-running – Non-running cars can still be shipped. They are sometimes referred to as “inoperable” cars. The only differences between shipping a non-running car and a car that is running correctly is that it will cost a bit extra, and you will need to schedule your shipment further in advance than normal. Car-carrier trucks that transport inoperable vehicles must be equipped with a winch to get the cars on board. There are much fewer of these types of carriers, thus, you need to book your shipment earlier than normal.
  •  

  • O – Open-air transport – Open-air transport is the most common type of car shipping. It consists of a car-carrier truck that has two decks. Both decks are exposed to the outside world as there are no roofs of walls. Approximately 90% of car shipments are made using open-air shipping. This is the easiest type of shipment to book and it is also the cheapest.
  •  

  • P – Pickup date – Pickup date is the date on which your auto transport driver will arrive to get your car and start the transport process. Pickup dates will not be one exact date from any reputable company. Instead, you will be given a “pickup window” of two to three days where your driver will arrive for pickup.

 

Q through U

 

  • Q – Quote calculator – Quote calculators are the online tools where instant car shipping quotes are generated. These work by analyzing your proposed shipment information, factoring in estimated shipping costs for the dates you chose as well as estimated transit times. They then give you an estimate of the price for the possible shipment, otherwise known as your quote.
  •  

  • R – Reliable – Reliable is a word that should be used to describe the car shipping company that you end up choosing to ship your car with. In order to determine if a car shipping company is “reliable” or not you should check online sites such as Google and/or Consumer Affairs to see what past customers have to say about a particular car shipping company.
  •  

  • S – Standard auto transport – Standard auto transport is another name for open-air transport with no extras such as “top loading”.
  •  

  • T – Towing – Towing is different from shipping your car for a few reasons. First, tow trucks can usually only move one vehicle, so availability is much lower. Next, most towing companies will only move a car a few miles, possibly up to a hundred or so miles. Finally, towing will always cost more per mile than shipping a car does.
  •  

  • U – Unload – Unloading of your car will take place during delivery. This process may take a bit of time depending on how many other cars are also on the carrier. Generally, it will only take between thirty minutes and an hour.

 

V through Z

 

  • V – Vehicle condition report – Vehicle condition reports are how many auto shippers will document any pre-existing damage as well as the running status of the car and the mileage of the vehicle. This is typically part of the bill of lading.
  •  

  • W – Window – Window refers to “pickup window” and “delivery window” which is typically a two to three-day period in which your vehicle can be picked up or delivered.
  •  

  • Y – Year-round shipping – Year-round shipping is the reference to the fact that car shipping goes on twenty four hours a day, seven days a week, three hundred and sixty-five days a year. There is no “off-season” or holidays.
  •  

  • Z – Zip code – Zip codes are a critical part of information used in calculating auto transport quotes. The zip codes of your destination and pickup location are how distance is calculated. Thus, a price and transit time cannot be estimated without the zip codes.
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Frequently Asked Questions

Get answers to some of the most commonly asked questions about the vehicle shipping process.


When determining your car shipping cost, there are a few factors that we take into account in order to provide you with an accurate price quote. The mileage between the origin and destination is the biggest factor that contributes to your total rate. In addition to the distance of your relocation, another factor is the type and condition of the vehicle being shipped. The final factor is the date that your vehicle will be ready for transport. There are also additional options, such as enclosed carrier and top-load service that can be added to your shipment at the time of booking for a higher level of service. Read more about how much it costs to ship a car.

To get a quote for shipping your vehicle, you can either use our instant online car shipping quote calculator or you can call (888) 422-7584 to receive a quote from one of our car transport pricing specialists. In order for us to calculate your quote we will need to know the location you are shipping from and to, the type of vehicle you would like to ship, and the date your vehicle will be ready.

The transit time for your shipment is based mostly on the mileage between the pickup and delivery location. Generally, every five hundred miles will add one day to the transit time - so for a 1,000 mile transport, the transit time would be 2-3 days. Check out our estimated transit times for a detailed view of approximate delivery times.

Yes, online tracking is available to you 24 hours a day and is updated in real time. Upon scheduling your shipment, you will receive a unique booking number that will allow you to track the status of your shipment online. Your tracking portal will also give you the ability to live chat with a shipping agent that can answer any questions you may have regarding the status of your shipment.

All shipments include basic liability coverage during transit. Comprehensive insurance options are available for an elevated level of shipment coverage during transit. You will be able to select a level of coverage during the booking process. If you have further questions regarding insurance options give us a call.

We accept all major credit cards, electronic transfer, postal money order, and bank/certified check for the deposit or full pre-payment of your shipment. If a balance is due upon delivery, it can be paid directly to the driver and can be paid in either cash, bank/certified check, or postal money order.

Yes, there must be someone present to release and accept the vehicle, provide keys to the driver and sign the initial and final inspection reports. This person can be anyone over the age of 18 that you trust with releasing or accepting your vehicle.

You may transport personal belongings in your car, as long as their total weight does not exceed 100 pounds and they are stored in the trunk or back seat (below the window line). Please keep in mind that personal belongings are not covered by insurance if they are reported as damaged or missing.

To get a quote for shipping your vehicle, you can either use our instant online car shipping quote calculator above or you can call (888) 422-7584 to receive a quote from one of our car transport pricing specialists. In order for us to calculate your quote we will need to know the location you are shipping from and to, the type of vehicle you would like to ship, and the date your vehicle will be ready.

The further in advance you schedule your shipment, the more likely we will be able to meet the time requirements you desire. For best results, we suggest scheduling your transport at least 2 to 3 weeks in advance. Expedited shipping options are available in order to accomodate shipments that require . You can always give us a call and ask one of our car shipping experts what your options are in terms of the schedule for your car transport.

The driver will get the car transporter as close to your door as he can legally and safely get. In most cases, the driver will be able to pickup and deliver directly at your door. Some cities may have restrictions on large trucks that prohibit them from driving into residential areas. Auto transport trucks are large and need lots of room to maneuver and turn around, so if access to the pickup or delivery location is restricted by narrow streets, low-hanging trees or tight turns, the driver may ask that you meet at a location nearby with a large parking lot, such as a grocery store.

Open transport is the most common car shipping method. There are two types of open-air transporters. The Majority of shipments are be made with 8-10 car carriers. Smaller carriers which hold 2-3 cars are used for shorter more local moves. There is broader network of carrier availability for open-air carriers since they are used more often. We suggest choosing enclosed shipping methods when shipping classic, luxury or exotic vehicles. Enclosed transporters guarantee maximum protection from exposure to any open-air elements on the road. We suggest booking your enclosed transport in advance since there is limited carrier availability. Read more about the difference between open and enclosed transport

RoadRunner Auto Transport specializes in shipping all types of vehicles such as sedans, SUVs, pickup trucks, minivans, oversized vehicles, antiques, classic cars, motorcycles, construction vehicles, inoperable cars and boats. If you are not sure whether or not we can ship your vehicle, you can give us a call to find out what we can do for you.

You should have about a quarter of a tank of gas in your car at the time of shipment. This leaves enough for the car to be loaded and unloaded but doesn't add much additional weight.

The Bill of Lading is a very important document used by car shipping companies that documents any pre-existing damage on the vehicle during the time of pickup. It also serves as a record of your contact info and the official agreement for transport. If you want to file any insurance claim regarding your shipment you will need the Bill of Lading.

Top load service is when your car is placed on the higher deck or level of an open auto transport trailer. This is considered to be preferable to the bottom load because the cars on the lower deck are at risk of possibly having fluid from the cars above leak on them.

Make sure your car has been completely cleaned, both inside and outside. This is particularly important because this will help the driver conduct their inspection in order to assess any pre-existing damage on your vehicle. You will also want to make there are no additional personal items in the vehicle unless you intend to ship those with the vehicle (remember those items must total less than 100 pounds combined and be kept below the window-line of the vehicle). Be sure to inform the driver of any special circumstances concerning the vehicle. Finally, make sure there is a quarter tank of gas in the car at the time it is picked up for shipment. Visit our car shipping checklist to make sure you are prepared for your vehicle shipment.

Yes, we can ship vehicles that are in non-running/inoperable condition. When inoperable cars are shipped, a special auto carrier is required that makes use of a winch which is connected to your car and slowly and safely pulls your vehicle onto the carrier. There is an additional fee for inpoerable vehicles because of the special equipment and extra work involved with securing the vehicle onto the transporter. You can select the inoperable option on the online booking form or inform your shipping agent if you make your reservation by phone so that the proper arrangements can be made to accomodate a non-running vehicle.

We offer open car shipping and enclosed car shipping services. Open car shipping is used much more frequently and is the type of auto transport that you see on the highway where carriers are hauling vehicles on two decks that are exposed. Enclosed car shipping is when your vehicle is shipped in a trailer which has walls and a roof, they look like a larger version of a regular eighteen-wheeler. This method is recommended for luxury, exotic or classic cars.

Door-to-door car transport is the full service delivery of your vehicle directly from the door at the pickup location to the door at the delivery location. Our drivers do their best to get as close as physically and legally possible to the pickup and delivery locations, but in certain instances there may be restrictions preventing them from being able to safely reach your door. Our transporters need ample space to maneuver and load/unload your vehicle. If your street is too narrow, or if there are hazards such as low lining trees or power lines, drivers may ask that you meet them at a location nearby where they can safely load or unload your vehicle, such as a large parking lot or shopping center nearby.