Customer Reviews

What If My Car Isn’t Working When I Ship It?

Posted on 12/27/2019

If you have a car that is not so near to you but is very dear to you and it is not drivable, it will be a tough situation to work out. You obviously will not be able to drive it home unless you get it towed, then repaired and you can’t ship it because car shipping requires that the car is running, right? Wrong.
 

Jump to:
Your car doesn’t need to be running in order to ship it
How do inoperable cars get shipped?
How to ship a non-working car
Conclusion
 
inoperable-auto-transport

 

Your car doesn’t need to be running in order to ship it

You can still ship your car without issue if it is not running. Maybe you bought a car at auction without an engine and you need it shipped to you. Maybe you bought a classic car from a private seller that just needs a little bit of work to get up and running.
 
Regardless of the situation, this will cost slightly more than a regular car shipment but that is due to the additional work that is required to get the car onto and off of the carrier as well as the special equipment that is needed in order to do so.
 
Generally, the additional cost for an inoperable vehicle can range from $50 to $200 depending on the distance you are shipping the car and the auto transport company that you are shipping with.
 
This sort of shipping is known as inoperable car shipping. But what makes a car “inoperable” or “non-working”? Any car that can’t be driven onto or off of the carrier is considered to be inoperable.
 
So, whether it is because your car has multiple flat tires or because it does not have an engine, if they cannot drive it onto the truck, it is inoperable and will cost a little bit more to ship. Body damage won’t affect your shipping method unless the damage impairs the cars ability to drive straight without extreme measures being taken.
 
However, not having a key will qualify your vehicle as inoperable. If there is something fairly simple and/or inexpensive to get your car up and running before shipment, you should do it – you will need to get your car fixed eventually and this way you will save on the extra fee for shipping an inoperable car. Sometimes, it is as simple as changing or charging a dead battery.
 


inoperable-car-shipping

 

How do inoperable cars get shipped?

This is a much more complex process than normal auto transport is. The process usually involves a forklift moving your car onto the trailer. Getting an inoperable vehicle onto the trailer also involves the use of a winch. Only certain car haulers are equipped with a winch. There is also a certain amount of special safety training required for the drivers that facilitate these special shipments.
 
The actual shipment itself is the same as any other shipment. It is just the loading and unloading that is completely different and much more of a hassle at that. Keep in mind, once your car is dropped off you will likely need a tow truck to bring it to your preferred auto shop to get fixed, unless you are an auto mechanic yourself.
 
With all of these costs in mind, you should crunch the numbers and consider getting your car fixed prior to shipping it. That way you will save the added cost of shipping a non-working car versus a working one. If it is a classic car and you want to be extra careful shipping it, we recommend that you use enclosed auto transport as well.
 


how-inoperable-cars-get-shipped

 

How to ship a non-working car

Just like a regular car shipment, you will need to carefully research the companies which you are considering using. The most obvious and most important thing to make sure of is that the company can even transport inoperable vehicles. If so, make sure they can ship YOUR specific inoperable vehicle.
 
Next, you will want to make sure you check out online reviews from sites like Google and Consumer Affairs. If they have the ratings and reviews that are up to your standards, then you should feel comfortable choosing them.
 
Also, be sure to choose the company with the best value. This means do not just choose the company that is offering the lowest price. Choose the company that offers the best and most efficient service at the most reasonable price.
 
Be sure that they do not require a full payment up front either as that is a sure sign of a bad or scammy car shipping company.
 


steps-to-shipping-an-inoperable-car

 

Should I ship my car or tow it?

If you are shipping your inoperable car a short distance, you’re probably thinking “Shouldn’t I just get it towed by a local towing company?” And you could do that. The good thing about towing companies is that they work primarily with non-running cars, so they are always prepared to move an inoperable vehicle as their trucks all have winches. Unfortunately, though, there are a ton of drawbacks to using a towing company.
 
Believe it or not, shipping your car will very likely cost less. This is because towing companies charge absolute premium prices to come to you immediately. If you can wait for a few days, you can save well over half the price of towing by shipping your car.
 
Towing companies can also be unreliable and inconsistent with pricing as well. Unfortunately, price gouging is a part of the towing industry and, depending on your situation, you could easily fall victim to it.
 
Your car will also be at a higher risk of being damaged because these tow trucks are less secure than auto carriers and the drivers tend to be less experienced than auto carrier drivers.
 
There is also the issue of volume. These tow truck drivers make the bulk of their money with volume which means the more pickups they have – the more money they will make that day/night. This means they might be motivated to rush loading your car in order to go to another pickup sooner. Which could, possibly, result in damage to your vehicle.
 
Some of you might choose to tow your car yourself. This is fine if you know what you are doing. Although, the relative cost of towing your own car over an extended distance will come pretty close to the cost of having it shipped the only difference being that you will be doing all the work and taking the long trip yourself.
 
If you do not have much experience towing your own car, we highly recommend against it. There are a bunch of things which could cause trouble during your trip. Depending on your set up, you might not be able to go in reverse or have a complete view out of your mirrors. You also might not even set the trailer up correctly which could be disastrous. In short, do not try to tow your car yourself unless you absolutely know what you’re doing.
 


should-i-ship-my-car-or-tow-it

 

Conclusion

Once you find a company to ship your non-running vehicle, they will take care of most of the details, so all you will need to do is prepare your car for shipping. Remember, the usual rules still apply like not shipping personal items inside of your vehicle and making sure it is ready for inspection by the driver when they come to pick it up.
 
Be sure to make your decision to ship your car as soon as you can so that you can book sooner thus allowing you to ship and receive your car sooner.
 
The process with an inoperable car is considerably more complex so the actual length of time from pickup to delivery might take longer than usual. Expedited shipping will take about three days for a pickup instead of the usual 24-48 hours because it is much more difficult to find drivers on short notice who operate an auto hauler equipped with a winch.
 
However, it will be worth it as it is much easier and cheaper than trying to fix it and then driving it the whole way yourself or getting overcharged by a towing company.
 
If you need help shipping an inoperable vehicle, give us a call today at (888)777-2123.

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What If My Car Isn’t Working When I Ship It?

Posted on 12/27/2019

If you have a car that is not so near to you but is very dear to you and it is not drivable, it will be a tough situation to work out. You obviously will not be able to drive it home unless you get it towed, then repaired and you can’t ship it because car shipping requires that the car is running, right? Wrong.
 

Jump to:
Your car doesn’t need to be running in order to ship it
How do inoperable cars get shipped?
How to ship a non-working car
Conclusion
 
inoperable-auto-transport

 

Your car doesn’t need to be running in order to ship it

You can still ship your car without issue if it is not running. Maybe you bought a car at auction without an engine and you need it shipped to you. Maybe you bought a classic car from a private seller that just needs a little bit of work to get up and running.
 
Regardless of the situation, this will cost slightly more than a regular car shipment but that is due to the additional work that is required to get the car onto and off of the carrier as well as the special equipment that is needed in order to do so.
 
Generally, the additional cost for an inoperable vehicle can range from $50 to $200 depending on the distance you are shipping the car and the auto transport company that you are shipping with.
 
This sort of shipping is known as inoperable car shipping. But what makes a car “inoperable” or “non-working”? Any car that can’t be driven onto or off of the carrier is considered to be inoperable.
 
So, whether it is because your car has multiple flat tires or because it does not have an engine, if they cannot drive it onto the truck, it is inoperable and will cost a little bit more to ship. Body damage won’t affect your shipping method unless the damage impairs the cars ability to drive straight without extreme measures being taken.
 
However, not having a key will qualify your vehicle as inoperable. If there is something fairly simple and/or inexpensive to get your car up and running before shipment, you should do it – you will need to get your car fixed eventually and this way you will save on the extra fee for shipping an inoperable car. Sometimes, it is as simple as changing or charging a dead battery.
 


inoperable-car-shipping

 

How do inoperable cars get shipped?

This is a much more complex process than normal auto transport is. The process usually involves a forklift moving your car onto the trailer. Getting an inoperable vehicle onto the trailer also involves the use of a winch. Only certain car haulers are equipped with a winch. There is also a certain amount of special safety training required for the drivers that facilitate these special shipments.
 
The actual shipment itself is the same as any other shipment. It is just the loading and unloading that is completely different and much more of a hassle at that. Keep in mind, once your car is dropped off you will likely need a tow truck to bring it to your preferred auto shop to get fixed, unless you are an auto mechanic yourself.
 
With all of these costs in mind, you should crunch the numbers and consider getting your car fixed prior to shipping it. That way you will save the added cost of shipping a non-working car versus a working one. If it is a classic car and you want to be extra careful shipping it, we recommend that you use enclosed auto transport as well.
 


how-inoperable-cars-get-shipped

 

How to ship a non-working car

Just like a regular car shipment, you will need to carefully research the companies which you are considering using. The most obvious and most important thing to make sure of is that the company can even transport inoperable vehicles. If so, make sure they can ship YOUR specific inoperable vehicle.
 
Next, you will want to make sure you check out online reviews from sites like Google and Consumer Affairs. If they have the ratings and reviews that are up to your standards, then you should feel comfortable choosing them.
 
Also, be sure to choose the company with the best value. This means do not just choose the company that is offering the lowest price. Choose the company that offers the best and most efficient service at the most reasonable price.
 
Be sure that they do not require a full payment up front either as that is a sure sign of a bad or scammy car shipping company.
 


steps-to-shipping-an-inoperable-car

 

Should I ship my car or tow it?

If you are shipping your inoperable car a short distance, you’re probably thinking “Shouldn’t I just get it towed by a local towing company?” And you could do that. The good thing about towing companies is that they work primarily with non-running cars, so they are always prepared to move an inoperable vehicle as their trucks all have winches. Unfortunately, though, there are a ton of drawbacks to using a towing company.
 
Believe it or not, shipping your car will very likely cost less. This is because towing companies charge absolute premium prices to come to you immediately. If you can wait for a few days, you can save well over half the price of towing by shipping your car.
 
Towing companies can also be unreliable and inconsistent with pricing as well. Unfortunately, price gouging is a part of the towing industry and, depending on your situation, you could easily fall victim to it.
 
Your car will also be at a higher risk of being damaged because these tow trucks are less secure than auto carriers and the drivers tend to be less experienced than auto carrier drivers.
 
There is also the issue of volume. These tow truck drivers make the bulk of their money with volume which means the more pickups they have – the more money they will make that day/night. This means they might be motivated to rush loading your car in order to go to another pickup sooner. Which could, possibly, result in damage to your vehicle.
 
Some of you might choose to tow your car yourself. This is fine if you know what you are doing. Although, the relative cost of towing your own car over an extended distance will come pretty close to the cost of having it shipped the only difference being that you will be doing all the work and taking the long trip yourself.
 
If you do not have much experience towing your own car, we highly recommend against it. There are a bunch of things which could cause trouble during your trip. Depending on your set up, you might not be able to go in reverse or have a complete view out of your mirrors. You also might not even set the trailer up correctly which could be disastrous. In short, do not try to tow your car yourself unless you absolutely know what you’re doing.
 


should-i-ship-my-car-or-tow-it

 

Conclusion

Once you find a company to ship your non-running vehicle, they will take care of most of the details, so all you will need to do is prepare your car for shipping. Remember, the usual rules still apply like not shipping personal items inside of your vehicle and making sure it is ready for inspection by the driver when they come to pick it up.
 
Be sure to make your decision to ship your car as soon as you can so that you can book sooner thus allowing you to ship and receive your car sooner.
 
The process with an inoperable car is considerably more complex so the actual length of time from pickup to delivery might take longer than usual. Expedited shipping will take about three days for a pickup instead of the usual 24-48 hours because it is much more difficult to find drivers on short notice who operate an auto hauler equipped with a winch.
 
However, it will be worth it as it is much easier and cheaper than trying to fix it and then driving it the whole way yourself or getting overcharged by a towing company.
 
If you need help shipping an inoperable vehicle, give us a call today at (888)777-2123.

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Frequently Asked Questions

Get answers to some of the most commonly asked questions about the vehicle transportation process.


When determining your car shipping cost, there are a few factors that we take into account in order to provide you with an accurate price quote. The mileage between the origin and destination is the biggest factor that contributes to your total rate. In addition to the distance of your relocation, another factor is the type and condition of the vehicle being shipped. The final factor is the date that your vehicle will be ready for transport. There are also additional options, such as enclosed carrier and top-load service that can be added to your shipment at the time of booking for a higher level of service. Read more about how much it costs to ship a car.

To get a quote for shipping your vehicle, you can either use our instant online car shipping quote calculator or you can call (888) 422-7584 to receive a quote from one of our car transport pricing specialists. To calculate your quote we will need to know the location you are shipping from and to, the type of vehicle you would like to ship, and the date your vehicle will be ready.

The transit time for your shipment is based mostly on the mileage between the pickup and delivery location. Generally, every five hundred miles will add one day to the transit time - so for a 1,000 mile transport, the transit time would be 2-3 days. Check out our estimated transit times for a detailed view of approximate delivery times.

Yes, online tracking is available to you 24 hours a day and is updated in real time. Upon scheduling your shipment, you will receive a unique booking number that will allow you to track the status of your shipment online. Your tracking portal will also give you the ability to live chat with a shipping agent that can answer any questions you may have regarding the status of your shipment.

All shipments include basic liability coverage during transit. Comprehensive insurance options are available for an elevated level of shipment coverage during transit. You will be able to select a level of coverage during the booking process. If you have further questions regarding insurance options give us a call.

We accept all major credit cards, electronic transfer, postal money order, and bank/certified check for the deposit or full pre-payment of your shipment. If a balance is due upon delivery, it can be paid directly to the driver and can be paid in either cash, bank/certified check, or postal money order.

Yes, there must be someone present to release and accept the vehicle, provide keys to the driver and sign the initial and final inspection reports. This person can be anyone over the age of 18 that you trust with releasing or accepting your vehicle.

You may transport personal belongings in your car, as long as their total weight does not exceed 100 pounds and they are stored in the trunk or back seat (below the window line). Please keep in mind that personal belongings are not covered by insurance if they are reported as damaged or missing.

To get a quote for shipping your vehicle, you can either use our instant online car shipping quote calculator above or you can call (888) 422-7584 to receive a quote from one of our car transport pricing specialists. In order for us to calculate your quote we will need to know the location you are shipping from and to, the type of vehicle you would like to ship, and the date your vehicle will be ready.

The further in advance you schedule your shipment, the more likely we will be able to meet the time requirements you desire. For best results, we suggest scheduling your transport at least 2 to 3 weeks in advance. Expedited shipping options are available to accomodate shipments that require . You can always give us a call and ask one of our car shipping experts what your options are in terms of the schedule for your car transport.

The driver will get the car transporter as close to your door as he can legally and safely get. In most cases, the driver will be able to pickup and deliver directly to your door. Some cities may have restrictions on large trucks that prohibit them from driving into residential areas. Auto transport trucks are large and need lots of room to maneuver and turn around, so if access to the pickup or delivery location is restricted by narrow streets, low-hanging trees or tight turns, the driver may ask that you meet at a location nearby with a large parking lot, such as a grocery store.

Open transport is the most common car shipping method. There are two types of open-air transporters. The Majority of shipments are be made with 8-10 car carriers. Smaller carriers which hold 2-3 cars are used for shorter, local car moving. There is a broader network of carrier availability for open-air carriers since they are used more often. We suggest choosing enclosed car shipping methods when shipping classic, luxury or exotic vehicles. Enclosed vehicle transportation guarantees maximum protection from exposure to any open-air elements on the road. We suggest booking your enclosed transport in advance since carrier availability is limited. Read more about the difference between open and enclosed transport

RoadRunner Auto Transport specializes in shipping all types of vehicles including sedans, SUVs, pickup trucks, minivans, oversized vehicles, antiques, classic cars, motorcycles, construction vehicles, inoperable cars and boats. If you are not sure whether or not we can ship your vehicle, you can give us a call to find out what we can do for you.

You should have about a quarter of a tank of gas in your car at the time of shipment. This leaves enough for the car to be loaded and unloaded but doesn't add much additional weight.

The Bill of Lading is a very important document used by car shipping companies that documents any pre-existing damage on the vehicle during the time of pickup. It also serves as a record of your contact info and the official agreement for transport. If you want to file any insurance claim regarding your shipment you will need the Bill of Lading.

Top load service is when your car is placed on the higher deck or level of an open auto transport trailer. This is considered to be preferable to the bottom load because the cars on the lower deck are at risk of possibly having fluid from the cars above leak on them.

Make sure your car has been completely cleaned, both inside and outside. This is particularly important because this will help the driver conduct their inspection in order to assess any pre-existing damage on your vehicle. You will also want to make there are no additional personal items in the vehicle unless you intend to ship those with the vehicle (remember those items must total less than 100 pounds combined and be kept below the window-line of the vehicle). Be sure to inform the driver of any special circumstances concerning the vehicle. Finally, make sure there is a quarter tank of gas in the car at the time it is picked up for shipment. Visit our car shipping checklist to make sure you are prepared for your vehicle shipment.

Yes, we can ship vehicles that are in non-running/inoperable condition. When inoperable cars are shipped, a special auto carrier is required that makes use of a winch which is connected to your car and slowly and safely pulls your vehicle onto the carrier. There is an additional fee for inoperable vehicles because of the special equipment and extra work involved with securing the vehicle onto the transporter. You can select the inoperable option on the online booking form or inform your shipping agent if you make your reservation by phone so that the proper arrangements can be made to accommodate a non-running vehicle.

We offer open car shipping and enclosed transport services services. Open car shipping is used much more frequently and is the type of auto transport that you see on the highway where carriers are hauling vehicles on two decks that are exposed. Enclosed transport services are when your vehicle is shipped in a trailer which has walls and a roof, they look like a larger version of a regular eighteen-wheeler. This method is recommended for luxury, exotic or classic cars.

Door-to-door car transport is the full-service delivery of your vehicle directly from the door at the pickup location to the door at the delivery location. Our drivers do their best to get as close as physically and legally possible to the pickup and delivery locations, but in certain instances there may be restrictions preventing them from being able to reach your door safely. Our transporters need ample space to maneuver and load/unload your vehicle. If your street is too narrow, or if there are hazards such as low-lining trees or power lines, drivers may ask that you meet them at a location nearby where they can safely load or unload your vehicle, such as a large parking lot or shopping center nearby.