Customer Reviews

How to Ship a Car: Step By Step Guide

RoadRunner makes shipping your car as easy as 1-2-3!

Start
Finish

Step 1

Instant Car Shipping Quote

Begin by getting an instant quote from our online car shipping cost calculator, or by speaking with a car shipping specialist at (888) 777-2123.

Secure Online Shipment Reservation

Schedule a convenient time for pickup via our secure online booking form or by phone with a shipping agent.

how it works step one
how it works step two

Step 2

Vehicle Pick Up

Your shipment will be assigned to the carrier that can best accommodate your route and timeframe. On the day of pickup, your vehicle will be safely loaded and will begin heading to the destination.

Online Shipment Tracking

Track the status of your shipment and get priority support from a live shipping agent with our online transport tracker.

Step 3

Vehicle Delivery

Upon arrival at the destination, your vehicle will be safely offloaded. A final inspection is completed and the driver hands over the keys.

That's it! That's all there is to it!

Join the hundreds of thousands of customers that trusted RoadRunner Auto Transport with the safe delivery of their vehicles.

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"The driver was professional and courteous. Very pleased with my entire experience with RoadRunner Auto Transport."

Sally D.

Atlanta, GA

5 stars
google reviews

"When I bought a car out of state I was unsure what to expect with the shipping. RoadRunner made everything so easy!"

Jenna D.

Lufkin, TX

5 stars
shopper approved reviews

"RoadRunner gave us a fair price and was able to pick up when we needed. Very professional from start to finish."

Sean T.

Brooklyn, NY

5 stars
transport reviews

"We have used RoadRunner Auto Transport two times. Both times, the experience was nothing less than stellar."

Kate K.

San Diego, CA

5 stars
better business bureau reviews
ready to ship

Ready to Get Started?

Calculate your instant car shipping cost and view carrier availability in your area.

Frequently Asked Questions

Get answers to some of the most commonly asked questions about the vehicle shipping process.


All shipments include basic liability coverage during transit. Comprehensive insurance options are available for an elevated level of shipment coverage during transit. You will be able to select a level of coverage during the booking process. If you have further questions regarding insurance options give us a call.

We accept all major credit cards, electronic transfer, postal money order, and bank/certified check for the deposit or full pre-payment of your shipment. If a balance is due upon delivery, it can be paid directly to the driver and can be paid in either cash, bank/certified check, or postal money order.

Door-to-door car transport is the full service delivery of your vehicle directly from the door at the pickup location to the door at the delivery location. Our drivers do their best to get as close as physically and legally possible to the pickup and delivery locations, but in certain instances there may be restrictions preventing them from being able to safely reach your door. Our transporters need ample space to maneuver and load/unload your vehicle. If your street is too narrow, or if there are hazards such as low lining trees or power lines, drivers may ask that you meet them at a location nearby where they can safely load or unload your vehicle, such as a large parking lot or shopping center nearby.

We offer open car shipping and enclosed car shipping services. Open car shipping is used much more frequently and is the type of auto transport that you see on the highway where carriers are hauling vehicles on two decks that are exposed. Enclosed car shipping is when your vehicle is shipped in a trailer which has walls and a roof, they look like a larger version of a regular eighteen-wheeler. This method is recommended for luxury, exotic or classic cars.

Yes, we can ship vehicles that are in non-running/inoperable condition. When inoperable cars are shipped, a special auto carrier is required that makes use of a winch which is connected to your car and slowly and safely pulls your vehicle onto the carrier. There is an additional fee for inpoerable vehicles because of the special equipment and extra work involved with securing the vehicle onto the transporter. You can select the inoperable option on the online booking form or inform your shipping agent if you make your reservation by phone so that the proper arrangements can be made to accomodate a non-running vehicle.

When determining your car shipping cost, there are a few factors that we take into account in order to provide you with an accurate price quote. The mileage between the origin and destination is the biggest factor that contributes to your total rate. In addition to the distance of your relocation, another factor is the type and condition of the vehicle being shipped. The final factor is the date that your vehicle will be ready for transport. There are also additional options, such as enclosed carrier and top-load service that can be added to your shipment at the time of booking for a higher level of service. Read more about how much it costs to ship a car.

Top load service is when your car is placed on the higher deck or level of an open auto transport trailer. This is considered to be preferable to the bottom load because the cars on the lower deck are at risk of possibly having fluid from the cars above leak on them.