Customer Reviews

Car Shipping Do’s and Don’ts

Posted on 12/06/2019

When you are shipping your car, there are a few things you should remember to do and a few things that you should remember to avoid doing. This comprehensive guide will detail each and every one of these things so that you do not make any easily avoidable mistakes during the car shipping process.
 

Jump to section:
Car shipping 101
Car shipping do’s
Car shipping don’ts
Final word
 
the-dos-and-donts-of-auto-transport

 

Car shipping 101

Shipping your car is actually a very easy process. Some people mistakenly think that it is much more complex than it actually is. It really boils down to finding a company that you think can meet your auto transport needs, getting a free quote, booking your shipment, and then preparing for your car to be picked up.
 
Finding a company that you think can ship your car from your location to your destination is as easy as Googling “(state) to (state) car shipping” For example, if you Google “New York to Florida car shipping” you will find a bunch of relevant companies that will have pages on their websites dedicated to that specific route. Once you visit a company’s site, you should be able to get an instant quote so long as they are a reputable company. This is where the specific addresses of your pickup and destination points will come in. You will just need to enter your address details, the details regarding your car such as the make & model as well as when you want to have your car shipped.
 
After that point you will receive the estimated price of your potential shipment, the dates of shipping that are available, and an estimation of the duration of your shipment. If you think that these details work for you, you will find an option to book your shipment on the same page that your quote is displayed on. You can also call the particular company whose website you are on at that point and talk to a live representative regarding booking your shipment.
 
Once you book your car shipment, you will need to do a bit of preparation for your shipment. A few days before your shipment, you will need to get your car cleaned. This is because when your car is picked up for transport, your car carrier driver will conduct an inspection for pre-existing damage. If your car is dirty this part of the pickup process will still occur, it will just take much longer and you will need to be present for the duration of the process.
 
You will also need to make sure that you have also removed any personal items from your car at this point. This includes items such as jewelry, phone chargers etc. The reason for this is that none of these items will be covered by the auto transport insurance if they are lost or damaged during the shipment of your vehicle.
 
Other than that, you will just need to make sure that your car is fully operational, that you have a key available to give your driver, you or whoever will be handing off and/or receiving your car has a valid & unexpired license and that you know who will be handing off and receiving the car (You yourself do not need to be present in order to release and receive your car, anyone with the proper identification who is 18 or older can do so).
 

Car shipping do’s

When you are transporting your vehicle, there are a few things that you will definitely want to do. We highly recommend that you do the following:
 

  • Book your shipment with as much notice as possible – When you book your car shipment, you will be given a window of about three days when your car will be delivered. In order to ensure that you get the dates of delivery that you desire, it is highly advisable that you book your shipment as soon as possible. Realistically, you should always aim to book your shipment at least a month in advance in order to get the pickup and drop-off dates that you want.
  •  

  • Make sure that you take the proper steps to prepare for your shipment – As we mentioned earlier, you should always get your car washed, remove any and all personal items, and make sure that you have a valid and non-expired license.
  •  

  • Take pictures of your car before you ship it – It will always serve as an extra layer of insurance for yourself and your car, so, take date-stamped pictures of your vehicle with a digital camera immediately before you ship it.
  •  

  • Ask whatever questions you have when you book your auto transport – If you have any questions regarding your shipment you should ask them when you are on the phone with your car shipping representative.
  •  

  • Be sure that you discuss your pickup and drop-off locations with your auto transport driver – In the vast majority of cases, door-to-door transport is available. However, in a few rare cases, a local street may be too narrow or local ordinances might forbid an auto transport carrier from driving on local streets. If this happens to be the case then you should figure out a near-by location to meet your driver for the pickup/drop-off of your car, such as a mall parking lot.

 

what to do when you are shipping your car

 

Car shipping don’ts

There are also several things that you will want to make sure that you avoid when you are shipping your car:
 

  • Don’t leave personal items in your car – If you leave personal items in your car such as sunglasses or a phone, these things will not be insured by the auto transport coverage that you receive for your shipment if they happen to be lost or damaged in transit. So, we strongly advise you to remove these things from your car before it is picked up for shipping.
  •  

  • Don’t have more than a quarter tank of gas if you are shipping the car to Alaska or Hawaii – It is a strictly enforced fire code rule that any vehicles that are transported on a ship cannot have more than a quarter tank of gas in them. This is because of the potential for a fire on the ship if each vehicle has any more fuel. In order to ship your car to Alaska or Hawaii, your car will need to make part of its journey on a ship.
  •  

  • Don’t forget to clean the car – It is important to have your car cleaned before your car shipping driver arrives to pick it up. This is so that they can quickly and efficiently check your car for any pre-existing damage. If your car is not clean, the inspection will still take place. It will just take a lot more time and, as we previously mentioned, you will need to be present for all of it.
  •  

  • Don’t forget to check the essentials – When we say that the car needs to be in complete working order, we are not just referring to the fact that the engine needs to start. We also mean that the steering/alignment needs to function correctly, the tires must be properly inflated, and whatever else needs to be done in order for the auto transport driver to be able to drive your car on and off the car shipping carrier.
  •  

  • Don’t use a company that does not offer an instant quote – A reputable car shipping company will offer free and instant quotes online. If you realize that a car shipping company has a website that does not offer instant quotes, then you should not trust that particular company.

 

what to not do when you are shipping your car

 

Final word

There are several things for you to remember to do and not to do when you are shipping a car. They are simple and the process of shipping a car is really quite simple as well. It really comes down to remembering to book early, not leaving personal items in your car, making sure that your car is prepared for shipping and knowing exactly when and where your car will be and dropped off. If you are ready to ship your car right now, you can start with a free quote.

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1Shipment Details

Car Shipping Do’s and Don’ts

Posted on 12/06/2019

When you are shipping your car, there are a few things you should remember to do and a few things that you should remember to avoid doing. This comprehensive guide will detail each and every one of these things so that you do not make any easily avoidable mistakes during the car shipping process.
 

Jump to section:
Car shipping 101
Car shipping do’s
Car shipping don’ts
Final word
 
the-dos-and-donts-of-auto-transport

 

Car shipping 101

Shipping your car is actually a very easy process. Some people mistakenly think that it is much more complex than it actually is. It really boils down to finding a company that you think can meet your auto transport needs, getting a free quote, booking your shipment, and then preparing for your car to be picked up.
 
Finding a company that you think can ship your car from your location to your destination is as easy as Googling “(state) to (state) car shipping” For example, if you Google “New York to Florida car shipping” you will find a bunch of relevant companies that will have pages on their websites dedicated to that specific route. Once you visit a company’s site, you should be able to get an instant quote so long as they are a reputable company. This is where the specific addresses of your pickup and destination points will come in. You will just need to enter your address details, the details regarding your car such as the make & model as well as when you want to have your car shipped.
 
After that point you will receive the estimated price of your potential shipment, the dates of shipping that are available, and an estimation of the duration of your shipment. If you think that these details work for you, you will find an option to book your shipment on the same page that your quote is displayed on. You can also call the particular company whose website you are on at that point and talk to a live representative regarding booking your shipment.
 
Once you book your car shipment, you will need to do a bit of preparation for your shipment. A few days before your shipment, you will need to get your car cleaned. This is because when your car is picked up for transport, your car carrier driver will conduct an inspection for pre-existing damage. If your car is dirty this part of the pickup process will still occur, it will just take much longer and you will need to be present for the duration of the process.
 
You will also need to make sure that you have also removed any personal items from your car at this point. This includes items such as jewelry, phone chargers etc. The reason for this is that none of these items will be covered by the auto transport insurance if they are lost or damaged during the shipment of your vehicle.
 
Other than that, you will just need to make sure that your car is fully operational, that you have a key available to give your driver, you or whoever will be handing off and/or receiving your car has a valid & unexpired license and that you know who will be handing off and receiving the car (You yourself do not need to be present in order to release and receive your car, anyone with the proper identification who is 18 or older can do so).
 

Car shipping do’s

When you are transporting your vehicle, there are a few things that you will definitely want to do. We highly recommend that you do the following:
 

  • Book your shipment with as much notice as possible – When you book your car shipment, you will be given a window of about three days when your car will be delivered. In order to ensure that you get the dates of delivery that you desire, it is highly advisable that you book your shipment as soon as possible. Realistically, you should always aim to book your shipment at least a month in advance in order to get the pickup and drop-off dates that you want.
  •  

  • Make sure that you take the proper steps to prepare for your shipment – As we mentioned earlier, you should always get your car washed, remove any and all personal items, and make sure that you have a valid and non-expired license.
  •  

  • Take pictures of your car before you ship it – It will always serve as an extra layer of insurance for yourself and your car, so, take date-stamped pictures of your vehicle with a digital camera immediately before you ship it.
  •  

  • Ask whatever questions you have when you book your auto transport – If you have any questions regarding your shipment you should ask them when you are on the phone with your car shipping representative.
  •  

  • Be sure that you discuss your pickup and drop-off locations with your auto transport driver – In the vast majority of cases, door-to-door transport is available. However, in a few rare cases, a local street may be too narrow or local ordinances might forbid an auto transport carrier from driving on local streets. If this happens to be the case then you should figure out a near-by location to meet your driver for the pickup/drop-off of your car, such as a mall parking lot.

 

what to do when you are shipping your car

 

Car shipping don’ts

There are also several things that you will want to make sure that you avoid when you are shipping your car:
 

  • Don’t leave personal items in your car – If you leave personal items in your car such as sunglasses or a phone, these things will not be insured by the auto transport coverage that you receive for your shipment if they happen to be lost or damaged in transit. So, we strongly advise you to remove these things from your car before it is picked up for shipping.
  •  

  • Don’t have more than a quarter tank of gas if you are shipping the car to Alaska or Hawaii – It is a strictly enforced fire code rule that any vehicles that are transported on a ship cannot have more than a quarter tank of gas in them. This is because of the potential for a fire on the ship if each vehicle has any more fuel. In order to ship your car to Alaska or Hawaii, your car will need to make part of its journey on a ship.
  •  

  • Don’t forget to clean the car – It is important to have your car cleaned before your car shipping driver arrives to pick it up. This is so that they can quickly and efficiently check your car for any pre-existing damage. If your car is not clean, the inspection will still take place. It will just take a lot more time and, as we previously mentioned, you will need to be present for all of it.
  •  

  • Don’t forget to check the essentials – When we say that the car needs to be in complete working order, we are not just referring to the fact that the engine needs to start. We also mean that the steering/alignment needs to function correctly, the tires must be properly inflated, and whatever else needs to be done in order for the auto transport driver to be able to drive your car on and off the car shipping carrier.
  •  

  • Don’t use a company that does not offer an instant quote – A reputable car shipping company will offer free and instant quotes online. If you realize that a car shipping company has a website that does not offer instant quotes, then you should not trust that particular company.

 

what to not do when you are shipping your car

 

Final word

There are several things for you to remember to do and not to do when you are shipping a car. They are simple and the process of shipping a car is really quite simple as well. It really comes down to remembering to book early, not leaving personal items in your car, making sure that your car is prepared for shipping and knowing exactly when and where your car will be and dropped off. If you are ready to ship your car right now, you can start with a free quote.

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Frequently Asked Questions

Get answers to some of the most commonly asked questions about the vehicle shipping process.


When determining your car shipping cost, there are a few factors that we take into account in order to provide you with an accurate price quote. The mileage between the origin and destination is the biggest factor that contributes to your total rate. In addition to the distance of your relocation, another factor is the type and condition of the vehicle being shipped. The final factor is the date that your vehicle will be ready for transport. There are also additional options, such as enclosed carrier and top-load service that can be added to your shipment at the time of booking for a higher level of service. Read more about how much it costs to ship a car.

To get a quote for shipping your vehicle, you can either use our instant online car shipping quote calculator or you can call (888) 422-7584 to receive a quote from one of our car transport pricing specialists. In order for us to calculate your quote we will need to know the location you are shipping from and to, the type of vehicle you would like to ship, and the date your vehicle will be ready.

The transit time for your shipment is based mostly on the mileage between the pickup and delivery location. Generally, every five hundred miles will add one day to the transit time - so for a 1,000 mile transport, the transit time would be 2-3 days. Check out our estimated transit times for a detailed view of approximate delivery times.

Yes, online tracking is available to you 24 hours a day and is updated in real time. Upon scheduling your shipment, you will receive a unique booking number that will allow you to track the status of your shipment online. Your tracking portal will also give you the ability to live chat with a shipping agent that can answer any questions you may have regarding the status of your shipment.

All shipments include basic liability coverage during transit. Comprehensive insurance options are available for an elevated level of shipment coverage during transit. You will be able to select a level of coverage during the booking process. If you have further questions regarding insurance options give us a call.

We accept all major credit cards, electronic transfer, postal money order, and bank/certified check for the deposit or full pre-payment of your shipment. If a balance is due upon delivery, it can be paid directly to the driver and can be paid in either cash, bank/certified check, or postal money order.

Yes, there must be someone present to release and accept the vehicle, provide keys to the driver and sign the initial and final inspection reports. This person can be anyone over the age of 18 that you trust with releasing or accepting your vehicle.

You may transport personal belongings in your car, as long as their total weight does not exceed 100 pounds and they are stored in the trunk or back seat (below the window line). Please keep in mind that personal belongings are not covered by insurance if they are reported as damaged or missing.

To get a quote for shipping your vehicle, you can either use our instant online car shipping quote calculator above or you can call (888) 422-7584 to receive a quote from one of our car transport pricing specialists. In order for us to calculate your quote we will need to know the location you are shipping from and to, the type of vehicle you would like to ship, and the date your vehicle will be ready.

The further in advance you schedule your shipment, the more likely we will be able to meet the time requirements you desire. For best results, we suggest scheduling your transport at least 2 to 3 weeks in advance. Expedited shipping options are available in order to accomodate shipments that require . You can always give us a call and ask one of our car shipping experts what your options are in terms of the schedule for your car transport.

The driver will get the car transporter as close to your door as he can legally and safely get. In most cases, the driver will be able to pickup and deliver directly at your door. Some cities may have restrictions on large trucks that prohibit them from driving into residential areas. Auto transport trucks are large and need lots of room to maneuver and turn around, so if access to the pickup or delivery location is restricted by narrow streets, low-hanging trees or tight turns, the driver may ask that you meet at a location nearby with a large parking lot, such as a grocery store.

Open transport is the most common car shipping method. There are two types of open-air transporters. The Majority of shipments are be made with 8-10 car carriers. Smaller carriers which hold 2-3 cars are used for shorter more local moves. There is broader network of carrier availability for open-air carriers since they are used more often. We suggest choosing enclosed shipping methods when shipping classic, luxury or exotic vehicles. Enclosed transporters guarantee maximum protection from exposure to any open-air elements on the road. We suggest booking your enclosed transport in advance since there is limited carrier availability. Read more about the difference between open and enclosed transport

RoadRunner Auto Transport specializes in shipping all types of vehicles such as sedans, SUVs, pickup trucks, minivans, oversized vehicles, antiques, classic cars, motorcycles, construction vehicles, inoperable cars and boats. If you are not sure whether or not we can ship your vehicle, you can give us a call to find out what we can do for you.

You should have about a quarter of a tank of gas in your car at the time of shipment. This leaves enough for the car to be loaded and unloaded but doesn't add much additional weight.

The Bill of Lading is a very important document used by car shipping companies that documents any pre-existing damage on the vehicle during the time of pickup. It also serves as a record of your contact info and the official agreement for transport. If you want to file any insurance claim regarding your shipment you will need the Bill of Lading.

Top load service is when your car is placed on the higher deck or level of an open auto transport trailer. This is considered to be preferable to the bottom load because the cars on the lower deck are at risk of possibly having fluid from the cars above leak on them.

Make sure your car has been completely cleaned, both inside and outside. This is particularly important because this will help the driver conduct their inspection in order to assess any pre-existing damage on your vehicle. You will also want to make there are no additional personal items in the vehicle unless you intend to ship those with the vehicle (remember those items must total less than 100 pounds combined and be kept below the window-line of the vehicle). Be sure to inform the driver of any special circumstances concerning the vehicle. Finally, make sure there is a quarter tank of gas in the car at the time it is picked up for shipment. Visit our car shipping checklist to make sure you are prepared for your vehicle shipment.

Yes, we can ship vehicles that are in non-running/inoperable condition. When inoperable cars are shipped, a special auto carrier is required that makes use of a winch which is connected to your car and slowly and safely pulls your vehicle onto the carrier. There is an additional fee for inpoerable vehicles because of the special equipment and extra work involved with securing the vehicle onto the transporter. You can select the inoperable option on the online booking form or inform your shipping agent if you make your reservation by phone so that the proper arrangements can be made to accomodate a non-running vehicle.

We offer open car shipping and enclosed car shipping services. Open car shipping is used much more frequently and is the type of auto transport that you see on the highway where carriers are hauling vehicles on two decks that are exposed. Enclosed car shipping is when your vehicle is shipped in a trailer which has walls and a roof, they look like a larger version of a regular eighteen-wheeler. This method is recommended for luxury, exotic or classic cars.

Door-to-door car transport is the full service delivery of your vehicle directly from the door at the pickup location to the door at the delivery location. Our drivers do their best to get as close as physically and legally possible to the pickup and delivery locations, but in certain instances there may be restrictions preventing them from being able to safely reach your door. Our transporters need ample space to maneuver and load/unload your vehicle. If your street is too narrow, or if there are hazards such as low lining trees or power lines, drivers may ask that you meet them at a location nearby where they can safely load or unload your vehicle, such as a large parking lot or shopping center nearby.